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Mercedes-Benz of South Bay

Torrance, CA

4.4
833 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 833 reviews

August 23, 2023

From the moment I walked on the lot my salesman took great care of me More

by Gina titus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sameh sourial
Aug 29, 2023 -

Mercedes-Benz of South Bay responded

Hi Gina, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Excellent service department! My service representative is the best . I have used Sonja for many years. More

by Donna Hardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonja gonzales
Aug 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Donna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Excellent service from the service department/mechanic, everything went very well. I am happy to brought my car to this service center for a annual service. More

by Jack Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mr. Chris Zielyk
Aug 29, 2023 -

Mercedes-Benz of South Bay responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2023

Brought our vehicle in for annual service and everything went very well I was greeted at the service center and explained in detail about the service. The car was finished in the time promised and the est More

by Fkarmelich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 24, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

August 15, 2023

My visit was THE WORST I have EVER experienced in working with a service department/mechanic in 40 years of owning any vehicle. Natalie Duncan and Steve(Service Director) wanted to sell me bandaids to treat More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Duncan, Steve (Service Director)
Aug 21, 2023 -

Mercedes-Benz of South Bay responded

Hi Andrea, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (310) 513-5300 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 12, 2023

Excellent service from everyone at this dealership also they had my car washed, nice added touch. More

by gloriasalas1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Aug 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 12, 2023

I have been leasing and buying cars here for 30 years. This dealership never disappoints. I highly recommend them. More

by denisegreer310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryad
Aug 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 10, 2023

yearly service was fine. Issue was I was told that loaner was available and made appointment for evening dropoff. At dropoff, found out no loaner available and had to re-sche More

by WJMINDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
Aug 10, 2023 -

WJMINDLIN responded

good service; poor call-in scheduling.

August 10, 2023

Salesman was helpful and attentive. All texts were answered immediately. Car was in great condition. More

by tracyjosmith89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke and Abanoub
Aug 14, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2023

Awesome 👏🏽 I love my new car and the people were so helpful and informative would buy again in the future. More

by Mikaylasmith5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahme
Aug 14, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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