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Mercedes-Benz of South Bay

Torrance, CA

4.4
839 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 839 reviews

August 15, 2023

My visit was THE WORST I have EVER experienced in working with a service department/mechanic in 40 years of owning any vehicle. Natalie Duncan and Steve(Service Director) wanted to sell me bandaids to treat More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Duncan, Steve (Service Director)
Aug 21, 2023 -

Mercedes-Benz of South Bay responded

Hi Andrea, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (310) 513-5300 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 12, 2023

I have been leasing and buying cars here for 30 years. This dealership never disappoints. I highly recommend them. More

by denisegreer310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryad
Aug 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 12, 2023

Excellent service from everyone at this dealership also they had my car washed, nice added touch. More

by gloriasalas1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Aug 15, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 10, 2023

yearly service was fine. Issue was I was told that loaner was available and made appointment for evening dropoff. At dropoff, found out no loaner available and had to re-sche More

by WJMINDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
Aug 10, 2023 -

WJMINDLIN responded

good service; poor call-in scheduling.

August 10, 2023

Awesome 👏🏽 I love my new car and the people were so helpful and informative would buy again in the future. More

by Mikaylasmith5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sahme
Aug 14, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2023

Salesman was helpful and attentive. All texts were answered immediately. Car was in great condition. More

by tracyjosmith89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke and Abanoub
Aug 14, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

Excellent service from salesman to manager . South Bay is the best Mercedes dealer .. Thank you for all your help and getting me into the car I so desired . More

by Lynnda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Simmons
Aug 14, 2023 -

Mercedes-Benz of South Bay responded

Hi Lynnda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2023

This dealership was organized and clean. Everyone was friendly and attentive. I only attend this dealership. More

by Raquel.young09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Aug 11, 2023 -

Mercedes-Benz of South Bay responded

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 07, 2023

I am very happy with my recent lease of CLA 250 Mercedes. I worked with.Paula and Mar and an additional finance, lady, and they all work together to give me exactly what I wanted. I had gone to two other Mer More

by Marmarkr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo, Mar and another lady in finance
Aug 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Excellent location . .staff VERY HELPFUL … the sales person as well as the manager was very helpful in my decision making … they DID NOT pressure me to make a decision. T More

by jeanehill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Du vier Vasquez
Aug 08, 2023 -

Mercedes-Benz of South Bay responded

Hi Jeanehill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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