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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
833 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 833 reviews

June 30, 2023

Best customer service by amilcar Mejia. He was very helpful and friendly. The waiting area very clean More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amilcar mejia
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi Joy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

The sales staff was very helpful and made the experience very stress free. Thank you ! More

by chris.howry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Memo,
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Great team and deal. I definitely recommend it. Specially Mr. Alek. He is the best. More

by Sohail Vernoce
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alek
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi Sohail, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

This is the worst customer service experience I ever had for my car. They kept my car for 3 weeks with them and give the insurance adjuster the estimate to fix my car and never give me a loan car even thoug More

by aboualaa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacqlyn
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Jul 04, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

June 26, 2023

The staff is amazing this is my 5th Mercedes that I purchased From SouthBay Mercedes but return because of Hacib Peltz and Ryard wonderful Salemen Nemo in finance was Awesome and explain every detail a More

by talarconscssc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Peltz, Ryad, Memo
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Jun 26, 2023 -

talarconscssc responded

The staff is amazing. This is my 5th Mercedes purchased at South Bay Mercedes but I return because of your staff. Jacob Peltz , Memo, Ryad couldn’t have asked for a more attentive trio of personnel that helped me and made my purchase A great experience. They were all helpful, attentive , and very thorough

June 26, 2023

Great professional service did all things possible to make the experience a good one thx a lot to frank my service advisor More

by Perfectgreen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
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Jun 30, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

I was very pleased with the new and used car selection and with the help from Michael Amos your sales associate I was able to find the perfect car along with right price for my self. Thanks for your servi More

by Turtlewax1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Amos
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Jun 30, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

I lost one day, because Parts delivery was late, even I have ordered for a drive belt Friday morning, supposed to get one on Monday, but it was Tuesday afternoon. The services works good. Representat More

by jjtoshio
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JUAN RAYMUNDO
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Jun 30, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2023

Great car buying experience. Sam was very helpful and finance was the best! Highly recommend. More

by walker29
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam
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Jun 28, 2023 -

Mercedes-Benz of South Bay responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 25, 2023

Everyone there is so helpful and a pleasure to work with! It was a pleasant experience! More

by pamjsmith88
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Ingrassia, Aly
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Jun 29, 2023 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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