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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
841 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 841 reviews

June 08, 2023

Mina Wilson is super friendly, professional, knowledgeable. He is doing his best to set other people experience feeling like they matter. More

by Michael
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Wilson
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Jun 13, 2023 -

Mercedes-Benz of South Bay responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Please don't hesitate to reach out to us if there's anything more we can do!

June 07, 2023

Jacqlyn makes service visit fast and easy. She is friendly and super helpful. I have had others help and I prefer Jacqlyn be my point of contact. More

by Diana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqlyn Mohl
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Jun 11, 2023 -

Mercedes-Benz of South Bay responded

Hello Diana, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Sam Sourial is awesome Very attentive, and make sure I was taking care of. Definitely recommend to friends More

by Berumenpriscilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sourial
Report | Print
Jun 11, 2023 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Integrity is paramount to me and I’m sure my air/heat fan was not working. However, I paid for air conditioning. I’m 85% sure if I had not agreed to pay $2,000.00+ my air conditioning would have just fine. P More

by Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Don’t remember.
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Jun 07, 2023 -

Roberts responded

Would have been fine! Would have been!

Jun 11, 2023 -

Mercedes-Benz of South Bay responded

Hello Roberts, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

Jun 11, 2023 -

Roberts responded

I made it perfectly clear. I can’t say it any better. I see no check and balances for the consumer. Poor business practices are sending America down the tubes. Doing business any kind of way will catch up with your company. No one there can prove my air conditioning needed to be replaced! This is the America we live in today. God bless you all.

June 05, 2023

Paid over price for a brand new sprinter van and ac was out in 2 days they had it for a week and I get it back and 2 days later the AC not working again. When u by something new you expect it to work long More

by thejersey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaun
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Jun 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

June 05, 2023

Awesome job, well done, keep up the great job, God bless you guys in Jesus name Amen More

by Omolara Adeniyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jun 09, 2023 -

Mercedes-Benz of South Bay responded

Hi Omolara, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 05, 2023

Did not meet expectations. The car was not fixed after 9 days in the shop. Left a message for the Service Manager to call me back, but she never did. More

by ballentine500
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
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Jun 09, 2023 -

Mercedes-Benz of South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

June 04, 2023

Everything went well. Uber going and coming was easy thanks to Chris. Maintenance took two and half hours and when I checked out my car was Very clean. More

by Watercolorbobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2023

Had an excellent experience. Christopher Zielyk was very courteous. I received reminder call prior to my service and on the service date everything went smooth. They arranged a r More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Report | Print
Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi Ross, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 02, 2023

I have been a customer with this dealer for over 20 years and their level of services have been very satisfactory. More

by charles8wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Wang
Report | Print
Jun 06, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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