Mercedes-Benz of South Bay

As a costumer, I am very satisfied with the service. Special thanks to Emily Solis, she is awesome and very professional. She always makes sure I am happy with their service and she is always availabl Special thanks to Emily Solis, she is awesome and very professional. She always makes sure I am happy with their service and she is always available when I need assistance. I highly recommend South Bay Mercedez Bens and I am happy to be part of the satisfied costumers from South Bay. More

Great service visit! It’s always a pleasure to visit with Naomi when my car needs service. She does a thorough job and keeps me updated on what’s going on. She contacts It’s always a pleasure to visit with Naomi when my car needs service. She does a thorough job and keeps me updated on what’s going on. She contacts me on anything they find beyond what’s scheduled while working on my car and provides options with pricing so I can decide how I would like to proceed. Thanks Naomi and Service Team! More

I have been to this dealership with all my maintenance and recall service because Southbay Mercedes truly value their customer and special mention to service adviser Emily as she puts herself in our shoe and recall service because Southbay Mercedes truly value their customer and special mention to service adviser Emily as she puts herself in our shoe and she exhaust all resources to take care of your needs, one other thing I want to point out is facility is super clean, such as restroom and waiting area and lot of new car and cpo car option while waiting so you can think of which car to get in the future.. enough said SouthBay Mercedes for me is the best MB service provider More

Jaqlyn mohl is the best service advisor and we look forward to servicing our cars at so bay, even though we bought from SIMONSON. She takes care of us like family!!! forward to servicing our cars at so bay, even though we bought from SIMONSON. She takes care of us like family!!! More

You shouldn't have to wait longer than a few minutes in line when you have an appointment (before checking in). I had to wait 45 minutes the first time and 20 the seconds. Other than that, my car was line when you have an appointment (before checking in). I had to wait 45 minutes the first time and 20 the seconds. Other than that, my car was freshly washed and what was to be done, was done. More

I appreciated that Pablo took care of my needs. He scheduled my appointment for me and was on time with the estimated wait time. Thank you. He scheduled my appointment for me and was on time with the estimated wait time. Thank you. More

Service advisor very friendly and efficient! Dealership is clean and organized! Very happy with my results ! Dealership is clean and organized! Very happy with my results ! More

Jacqlyn was very good at communicating with me, and letting me know what the issue was with my vehicle, I greatly appreciate it because it was the first major service my vehicle needed and she made it letting me know what the issue was with my vehicle, I greatly appreciate it because it was the first major service my vehicle needed and she made it very easy and accomodated a rental car through midway, whom were also very great! Will continue to return. More

Excellent customer service and quality work you expect from such a reputable company. Very clean and fine facility. from such a reputable company. Very clean and fine facility. More

Needed recall repair and on day of appointment everything went smoothly. Service advisor Amilcar was polite and professional and a pleasure to work with. went smoothly. Service advisor Amilcar was polite and professional and a pleasure to work with. More