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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
841 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 841 reviews

February 23, 2023

Quick, professional and courteous service. Had no push back when I requested a loaner and was given a brand new one. More

by EMSILVA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
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Feb 27, 2023 -

Mercedes-Benz of South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2023

This is my second purchase at MB of the South Bay and both times my experience has been outstanding! More

by lcolliemom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aleck, Kelly
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Feb 26, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Be sure to check your car over for damage before you leave. I found 3 things wrong with the car and they only acknowledged 1. Even for the one they acknowledged they were pretty unapologetic about it an More

by duomax
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Director and Service Advisor
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Feb 26, 2023 -

Mercedes-Benz of South Bay responded

Hi Duomax, thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

February 21, 2023

Dealership listen to customers and try to resolved complaints to the best of their abilities More

by Lachan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Perri and April
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Feb 25, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

C0lean, friendly staff professional services and advisors. Timely service and clean waiting areas with delicious coffee More

by Mlhosea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi
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Feb 24, 2023 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

Frank is professional and knowledgeable who answers all my questions and concerns. I always ask for Frank when the car needs service or repair. More

by jostauffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Feb 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2023

The service is good except I think it’s very pricey compared with other German dealerships!! More

by Didio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Moreno
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Feb 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2023

Frank gets all of the 5 stars that I can give. Very knowledgeable, hospitable and patient. I had been having the worse experience at other Mercedes service centers including Downtown and Santa Mon More

by Sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Feb 21, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2023

Best car purchasing experience at Mercedes Benz of South Bay. Highly recommend Ronelle. She made the entire process easy. She was delightful, knowledgeable and professional. More

by KCash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronelle
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Feb 21, 2023 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2023

It was a great experience. Mark Dedushi was great. He show me every car that I wanted to see, Gave me the financial information that I need it and also gave the necessary time More

by Manny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Debushi
Report | Print
Feb 19, 2023 -

Mercedes-Benz of South Bay responded

Hi Manny, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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