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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
841 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 841 reviews

December 30, 2022

Mercedes-Benz of South Bay was very professional and my experience was wonderful. my gracious service coordinator Emily was the best she provided me with top notch service. I also spoke with Mercedes abo More

by sofaith516
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily, Mercedes
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Jan 03, 2023 -

Mercedes-Benz of South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. If you need more help, our team is available to talk -- safe travels!

December 29, 2022

Made appointment for service. Frank Perri was adviser got car into service and completed service on the same day. More

by joletty.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Jan 02, 2023 -

Mercedes-Benz of South Bay responded

Joletty, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

great service and very nice service adviser emally made it very easy and fast they did lift for me and that was very nice More

by louiem50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emally
Report | Print
Jan 02, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 29, 2022

Worst service experience I’ve ever had. Had to speak to 2 service associates and a manager to find out the process of my car and they all had different answers for me. Only helpful Service More

by jessefive0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily solis, April(manager) and Jacqlyn
Report | Print
Jan 02, 2023 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 513-5300 to discuss what we can do to help.

December 29, 2022

Very clean, I appreciate the attention to detail and personal that I encountered were all very friendly More

by Miguelu310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jan 02, 2023 -

Mercedes-Benz of South Bay responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

December 28, 2022

Always courteous and excellent service. Timely and satisfactory. Any service advisor I’ve worked with has always been courteous. More

by Kiki7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pierre
Report | Print
Dec 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

very clean. Service advisor polite and attentive. took care of all concerns. kept me informed about status. More

by mohan310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Moreno
Report | Print
Dec 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 27, 2022

Service was completed in a timely manner. Jacqlyn was helpful, knowledgable, and cheerful. I completed a 350 mile round trip after the service, the car ran like new, and got over 30 mil More

by swasr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqlyn, Emily
Report | Print
Dec 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

Natalie Duncan was great. She heard my concerns and took care of them. I got daily updates from her. More

by willy5wags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Duncan
Report | Print
Dec 29, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 26, 2022

Service associate was very professional and knowledgeable. The work was completed as promised in the service estimate. More

by Junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Dec 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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