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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
851 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 851 reviews

February 28, 2022

Mr. James Hwang was very helpful and gave us great service through the whole process More

by DavidKim122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hwang
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Mar 04, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2022

This is a nice dealer with excellent customer service. Every experience there has been a great one. More

by makeupbyastrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcee
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Mar 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2022

Love service with April team and Hans. Best update, communicate, good advise, and friendly. They make sure customers happy. Thanks. More

by natalie.jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April, Hans, Paul, rtc
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Mar 01, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 25, 2022

fast, efficient, courteous, prompt, will be using the same dealership and ok to recommend to people More

by vuy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
his the guy in black jacket that first meet the customer in the driveway
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Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 24, 2022

Everything was done quickly and correctly. The car was also cleaned well and they didn't try to upsell me anything after the routine service. More

by john.law36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noemi
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Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi John, thank you so much for your positive comments about Mercedes-Benz of South Bay! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

Convenient I never to wait long for service accommodates me with ride home and pick prompt service. More

by Martha d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonja
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Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi Martha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

I always have a positive experience when getting my car serviced. Brad Parker is awesome, he explains everything in detail including the estimated time of service. The dealership in general is staffed wi More

by tedblu730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Report | Print
Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 23, 2022

Fast service! Staff are very professional. Prompt and reliable. Systematic and very proficient! Safe environment! More

by Engr. Pacina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Feb 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2022

Easy to get convenient appt. Frank Perri always does a great job explaining what needs to be done and makes suggestions on future service. Loaner program good. Service done on ti More

by dddRodent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Feb 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 21, 2022

Excellent customer service and satisfaction! Knowledgeable advisors to handle all your service needs. I recommend Mercedes Torrance! More

by D Jewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perry
Report | Print
Feb 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

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