Mercedes-Benz of St Clair Shores

Very professional staff and comfortable atmosphere! We came to the dealer with specific options in mind and although the exact car wasn't available at the dealer they located the exact model with all our came to the dealer with specific options in mind and although the exact car wasn't available at the dealer they located the exact model with all our options in a timely fashion! More

Professional...Knowledgeable...Patient...Thorough...Thou ghtful. These are the words I use to describe my salesperson, Dewey Sims, at Mercedes-Benz of St. Clair Shores. In my experience, Dewey went out of ghtful. These are the words I use to describe my salesperson, Dewey Sims, at Mercedes-Benz of St. Clair Shores. In my experience, Dewey went out of his way to accommodate me during the car buying process. I wouldn't hesitate to buy another car from him nor would I hesitate to refer him to others interested in buying a Mercedes-Benz! More

I found a used car online and contacted Dan to discuss purchasing a used Honda Accord. Dan was very knowledgeable and professional. He was honest about what I could get for a trade in and thought that sel purchasing a used Honda Accord. Dan was very knowledgeable and professional. He was honest about what I could get for a trade in and thought that selling the car myself would give me more money. We discussed pricing and he immediately gave me a very reasonable price that was much lower than all competitors. I didn't end up buying the car but I was very impressed with this dealership and the salesman. I would highly recommend this dealership for their honesty. More

I recently purchased a new Merc from Dewey, my third from him. I would highly recommmend him to anyone looking for a Mercedes. Dewey is a true professional, has tremendous character and is determined to fi him. I would highly recommmend him to anyone looking for a Mercedes. Dewey is a true professional, has tremendous character and is determined to find a way to make sure his customer is taken care of. My family and I have dealt with Dewey for years and he has always treated us with the utmost respect, decency and most important to me, honesty. It is rare to find a salesperson who is truly committed to his clients rather than to simply making a sale. I always look forward to the time for a new car with Dewey! More

I would like to say that our experience of buying our I would like to say that our experience of buying our first Mercedes Benz was a total delight. The entire staff at Mercedes Benz of St. Clair Shore I would like to say that our experience of buying our first Mercedes Benz was a total delight. The entire staff at Mercedes Benz of St. Clair Shores was friendly and professional. Our salesman, "Dewey Sims" was highly knowledgeable and patient. Dewey searched to find the exact vehicle that we were looking for. He explained all of the details of the transaction and made all necessary changes to fit our busy schedule, he even offered to deliver our car to us at home. Upon delivery, Dewey presented my wife with a dozen roses for her birthday and gave me the credit. (what a guy!) All in all, our experience was fantastic. We already have and will continue to recommend Mercedes Benz of St. Clair Shores and "Dewey Sims" to our friends and family. Bill and Elaine - St. Clair, Mi. More

I gave this dealership and Dewey Sims a 5 rating because Dewey was fantastic. He was very friendly and willing to spend the time to answer all of my questions and concerns. He made this a very special exper Dewey was fantastic. He was very friendly and willing to spend the time to answer all of my questions and concerns. He made this a very special experience for the second time. More

I gave this dealership and Dewey Sims a 5 rating because Dewey was fantastic. He was very friendly and willing to spend the time to answer all of my questions and concerns. I was not able to pick the car Dewey was fantastic. He was very friendly and willing to spend the time to answer all of my questions and concerns. I was not able to pick the car up, so Dewey drove the car to my home in the evening, which really made this a wonderful experience for me. Dewey was always very professional and exhibited a wealth of knowledge. I purchased my last two Mercedes from a different local dealership, however, I never knew I had certain features on my car until Dewey took the time to explain all of the various different features I had in my old vehicle and still have. Dewey took the time to point out the differences between my 2011 Mercedes and my new 2012 vehicle. I am totally satisfied with the level of customer service I received and will recommend Mercedes Benz of Saint Clair Shores to all of my friends and family members who express an interest in purchasing a Mercedes. Dewey also offered to pick my car up for the maintenances if I could not bring it in myself. Now where else could I ever get that level of excellent customer service! I will ONLY purchase my future Mercedes at the St. Clair Shores dealership and would not dream of ever going any place else. More

I have purchased six new cars since I have been buying cars, and have NEVER experienced or received the quality of service, professionalism, courtesy and hospitality extended to me and my wife by Dewey Si cars, and have NEVER experienced or received the quality of service, professionalism, courtesy and hospitality extended to me and my wife by Dewey Sims and the other staff members at the St. Clair Shores, MI Mercedes-Benz dealership. I will certainly do business with this dealership again! More

Dewey Sims is a good car salesman....Helpful and nice.. My vehicle was ready when i arrived. He worked on payments for me..This is my third purchase with St. Clair Shores... My vehicle was ready when i arrived. He worked on payments for me..This is my third purchase with St. Clair Shores... More

Very friendly and accomidating. Brought car to place of employment to test drive. Took care of all paperwork and brought to place of employment upon completion. Returned previous car and made followup ca employment to test drive. Took care of all paperwork and brought to place of employment upon completion. Returned previous car and made followup call to make sure I was satisfied with purchase. Thank you kindly! More