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Mercedes-Benz of St. Petersburg

Pinellas Park, FL

4.9
3,615 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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8302 US Hwy 19 N.

Pinellas Park, FL

33781

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Showing 3,615 reviews

October 10, 2026

My service agent John was excellent and explained everything needed clearly. Both my husband and I were favorably impressed. I was delighted by the Uber sent to pick me up and will continue to Crown More

by Klj1402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grundon
October 09, 2026

Matt was a great help at working with me on purchasing my new car. He followed up with me & kept me updated throughout the entire journey. Mercedes is lucky to have him as an employee, hope to do more busine More

by nivloc76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2026

Very easy and fun to conduct business with, sales staff was great would definitely recommend More

by bradcain0929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anders Margan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Mercedes-Benz of St. Petersburg responded

On behalf of our team, we thank you for your review! We’re so glad you found it easy and fun to do business with us, and we’ll be sure to share your kind words with our sales staff. We truly appreciate your recommendation. Please let us know if there is anything more we can do for you.

October 03, 2026

Great experience with Viktor! He was very professional, helpful, and easy to work with. He made the whole process smooth and stress-free. Excellent service from Viktor and Mercede More

by Nissan Rogue 2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michal Niezbecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you for writing to us about your experience! We are delighted to hear Viktor was so professional, helpful, and easy to work with, and that he made the whole process smooth and stress-free. We’ll be sure to share your kind words with him, and we truly appreciate your recommendation. Please let us know if there is anything more we can do for you.

October 01, 2026

I’m a loyal client of Mercedes Benz owning MB brands for 16 years. Mercedes of xx. Petersburg is best in class. I always feel right at home and on a first name basis with the team. From Don in service, Omar More

by Thonie Borowiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Harris
Oct 02, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you for your wonderful review! It is an honor to have earned your confidence and loyalty, and we are thrilled Don, Omar, Mark, Wes and Ron provided you with a seamless, 5-star experience. We strive for 100% customer satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 30, 2026

I had a great experience working with my Victor! He was very professional, friendly, patient, and helpful throughout the entire process. He answered all my questions and made buying my car easy and More

by Hind_m92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you for the wonderful review! We’re so glad Victor made your car-buying experience easy, comfortable, and stress-free from beginning to end. We truly appreciate your recommendation and are thrilled you felt supported throughout the entire process. Congratulations on your new vehicle!

September 30, 2026

Donald is great! He took great care of me when I was having an issue. He kinda had the idea of what it would be and the cost and was up front with it. Car was diagnos More

by Fry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you, Fry, for the great review! We’re so glad Donald took excellent care of you and kept everything clear and upfront throughout the process. It’s wonderful to hear the issue was resolved with a simple update and that Donald made your service experience a positive one. We truly appreciate your feedback!

September 30, 2026

⭐️⭐️⭐️⭐️⭐️ Victor Lema consistently goes above and beyond to make sure his customers are happy and driving a vehicle they truly love. He is helpful, attentive, patient, and follows through throughout More

by Foreignluxe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you for such a thoughtful review and for your continued loyalty! We’re thrilled to hear Victor has consistently gone above and beyond to make every experience positive, attentive, and enjoyable. Building lasting relationships with our customers is incredibly important to us, and we’re grateful Victor continues to earn your trust. Thank you for your recommendation, and we look forward to serving you again!

September 30, 2026

We have been customers of Víctor for many years, and he has always provided an excellent experience and shown great professionalism regarding the purchases or leases of Mercedes vehicles for me, my wife, a More

by armanditovargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you for your continued trust and kind words. We’re pleased to hear that you’ve had excellent experiences and appreciated the professionalism over the years.

September 30, 2026

My family and I have had great experiences over the years. Wide selection of cars. Awesome sales team. More

by rtsarnas
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Mercedes-Benz of St. Petersburg responded

Thank you for your kind words and for choosing us over the years. We’re glad you and your family have enjoyed our selection and sales team!

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