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Mercedes-Benz of Stevens Creek
San Jose, CA
945 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 945 reviews
May 25, 2026
From the time we walked into the dealership we were treated extremely well. That said we walked out with a new GLE 450e. The same is true about my experience with you service department with the except treated extremely well. That said we walked out with a new GLE 450e. The same is true about my experience with you service department with the exception of trying to get an appointment. More
by danogorman
Employees Worked With
Sales - Ace and can’t remember the service manager that helped me. He was very helpful in helping me. He helped me get a loaner and when I returned the loaner I was in and out in about ten minutes or less.
April 15, 2026
Good service and Danny is the best advisor there. Waiting time could be improved, especially if you have an appointment scheduled and you have to run to work. Waiting time could be improved, especially if you have an appointment scheduled and you have to run to work. More
by SALVO GLA
Employees Worked With
Danny
April 08, 2026
Andrea, my service manager, kept me informed of the status of the repair diligently. She even texted me in the evening for the day summary. The repair was done properly and I have not had any problem status of the repair diligently. She even texted me in the evening for the day summary. The repair was done properly and I have not had any problem since. More
by the_ngs
Employees Worked With
adnrea
March 19, 2026
Staff are friendly and respectful. They are easy to work with; understands your concerns and are patient enough to answer your queries. They are easy to work with; understands your concerns and are patient enough to answer your queries. More
by marclmart
Employees Worked With
Michael Peak, Alex Khan, Susan Sulimani
March 13, 2026
Erica was very welcoming and really helped me a lot, the situation was urgent (the car had an issue while driving), I called and she immediately asked me to come, the best part process took like 10 mins and situation was urgent (the car had an issue while driving), I called and she immediately asked me to come, the best part process took like 10 mins and I had a loaner. The situation was supposedly stressing but Erica and the staff made it so much easier. More
by Ahmed
Employees Worked With
Erica
February 26, 2026
Very friendly and knowledgeable sales people and staff more of a wide variety of models and colors than the other Mercedes Benz dealerships I’ve been to found the car l was looking for more of a wide variety of models and colors than the other Mercedes Benz dealerships I’ve been to found the car l was looking for More
by Freitasclarence58
Employees Worked With
Matt is the only name l remember
February 21, 2026
Excellent experience. John continues to be a great service advisor. Timely updates. Grateful to have access to loaner vehicle. John continues to be a great service advisor. Timely updates. Grateful to have access to loaner vehicle. More
by bagolden49
Employees Worked With
John Stansberry
