
Mercedes-Benz of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Excellent customer service. I was happy with my purchase. James Duff, service advisor is great to work with. He communicates his updates via text and phone call. I was happy with my purchase. James Duff, service advisor is great to work with. He communicates his updates via text and phone call. More
Very good customer service overall. Both service advisor and the loaner person gave us a car we are interested in buying in the future. Both service advisor and the loaner person gave us a car we are interested in buying in the future. More
The service here is really great. I bought my new tires 4 months ago, and they successfully helped me replace a new one after a road hazard without any out-of-pocket payment. I bought my new tires 4 months ago, and they successfully helped me replace a new one after a road hazard without any out-of-pocket payment. More
Multiple trips over 5 months and a very simple issue is not resolved. Had an appt but waited over an hour. Gave me loaner cars with no charge and no gas. Mistake after mistake. Horrible. not resolved. Had an appt but waited over an hour. Gave me loaner cars with no charge and no gas. Mistake after mistake. Horrible. More
Danny Ho has been flawless in his service of my car and the most perfect representative of this dealership. This dealership has treated me very well since 1995. I wouldn’t consider owning anything but a the most perfect representative of this dealership. This dealership has treated me very well since 1995. I wouldn’t consider owning anything but a Mercedes bought at this dealership and serviced by Danny Ho. More