
Mercedes-Benz of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I had the best experience purchasing my vehicle from Stevens Creek Mercedes. Everyone who helped me, was extremely helpful and kind. Love their inventory. I saw the most beautiful vehicles there. Stevens Creek Mercedes. Everyone who helped me, was extremely helpful and kind. Love their inventory. I saw the most beautiful vehicles there. More
Erica is a professional service advisor, being able to complete the request on time. However, during the pick up time, this dealership is short of staff so there is a delay for picking up. Other than that complete the request on time. However, during the pick up time, this dealership is short of staff so there is a delay for picking up. Other than that, it's all good. More
the 'low washer fluid light' warning pops up 1 month after I had the service done in this Stevens Creek location ...... the people I met was nice, but I bet they never checked the washer fluid level (or after I had the service done in this Stevens Creek location ...... the people I met was nice, but I bet they never checked the washer fluid level (or any part without a warning light on...) .... will never scheduled a service here again ... More
Took car in for replacement of door handle and dome other issues. Advisor listened to my concerns. Made note of them. He was instrumental in me getting a loaner quickly as there was a shortage. He ad issues. Advisor listened to my concerns. Made note of them. He was instrumental in me getting a loaner quickly as there was a shortage. He advised me every day as to the status of my car. More
A+ for Service Easy Appointment scheduling and Loaners are awesome. Great stocked kitchen and coffee machine. Comfortable waiting area. Knocking down two stars for emailing loaner agreement. Too much pers are awesome. Great stocked kitchen and coffee machine. Comfortable waiting area. Knocking down two stars for emailing loaner agreement. Too much personal information is on the document and with the rampant cybercrimes, I would strongly suggest blocking out cdl information from the document or provide an option to opt out sending it via email. More
I have used this dealer since owning are last car the people are great. The work done is questionable, two times out of three the car went in and I was called to pick it up and it still had issues. The l people are great. The work done is questionable, two times out of three the car went in and I was called to pick it up and it still had issues. The last one was an emissions modification and when I got in the car the dash was lit up like a Christmas tree all brake lights out and so on. So another loaner car and no word from dealing in two days. I like all the people I deal with but the quality of the techs is horrible! More