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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
926 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 926 reviews

June 24, 2023

What I needed was done perfectly. Pleasant experience. Video explanation is new and excited. Keep it up More

by rdharmaraj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
susan Sulimani
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Jun 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Sean was fantastic best manager ever took what we had and made it magical I’m so over the moon happy More

by Rhea0963
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed and sean
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Jun 27, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 22, 2023

My recent experience was great, as usual. My advisor, John Stansberry provided a loaner car, gave me an upfront estimate and was prompt at keeping me informed on the status of service. Ever More

by ardelpayne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Stansberry
Report | Print
Jun 27, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 22, 2023

it solve all my issues with the car but parts take a little more time than I expected. More

by ming_95035
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate Jones
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Jun 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

The adviser is very helpful. He is knowledgeable about the car, patient and helped to timely resolve an extra issue. More

by byw
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 21, 2023

Courteous, Friendly customer service… timely, professional service… Vincent greeted me with a smile and friendly reception. Thorough, kept me informed More

by evasmith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Hoang
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Jun 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 19, 2023

Great experience from start to finish. Very professional and friendly. Never felt rushed or pressured. More

by marlenerevelo408
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nikhil Mehta
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Jun 22, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

June 19, 2023

I received a service with a smile. Susan S. Promptly came out and to greet and write up the order. She pointed out the additional items needed attention. My loner car was ready a More

by Kandavu
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Suliman
Report | Print
Jun 22, 2023 -

Mercedes-Benz of Stevens Creek responded

Kandavu, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2023

Our representative, John Stansberry, has always been and continues to be a superstar in a challenging dealership environment. Poorly staffed, lack of Loaner cars and damaged loaner car. We’re so grateful to More

by L. Anne H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stansberry
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

I thank John for timely services as completed. I look forward to working with him in the future. More

by park94303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stansberry
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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