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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
923 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 923 reviews

May 04, 2023

Susan Suilmani always takes such good care of me. The retrieval process is lacking. . Thanks. Cindy Drew More

by Cindrew07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
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May 09, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2023

Had to wait a long while to get appropriate appointment time with loaner. However, service was great at service More

by jychang33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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May 09, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

May 03, 2023

Good service and good drive test experience. Sales manager support to explain all the questions and problem. More

by chrischen0301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Siquig
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May 07, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2023

Steve always provides excellent service and communication. I appreciate the frequent updates regarding the status of my car. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kirksey
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May 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Stevens Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 01, 2023

Very detailed and professional! Didn’t have to wait long. Coffee machine helped a lot! More

by qtdd2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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May 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 01, 2023

Great service. Susan is a great manager. Service has move faster with people like Susan More

by tu_kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Suleimani
Report | Print
May 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2023

Nate has been my device advisor for the last few years. He’s always able to get me in quickly and help fix my car when needed! More

by Emilyd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate
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May 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Third service appointment with Danny Ho. He’s very helpful, friendly and prompt at getting back to me ! Excellent customer service ! More

by Bessie
Recommend Dealer
Yes
Employees Worked With
Danny Ho
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May 05, 2023 -

Mercedes-Benz of Stevens Creek responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 30, 2023

This was the first service for my car and the service advisor, Nate Jones did an excellent job of keeping me up to date on the work being done on my car. More

by gutiedadGilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Report | Print
May 03, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

James from the service department was very helpful and constantly kept in communication, which I appreciated very much! More

by signet-tripod
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 03, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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