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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
928 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 928 reviews

May 01, 2023

Very detailed and professional! Didn’t have to wait long. Coffee machine helped a lot! More

by qtdd2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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May 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 01, 2023

Nate has been my device advisor for the last few years. He’s always able to get me in quickly and help fix my car when needed! More

by Emilyd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nate
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May 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Great service. Susan is a great manager. Service has move faster with people like Susan More

by tu_kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Suleimani
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May 04, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2023

This was the first service for my car and the service advisor, Nate Jones did an excellent job of keeping me up to date on the work being done on my car. More

by gutiedadGilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Report | Print
May 03, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

James from the service department was very helpful and constantly kept in communication, which I appreciated very much! More

by signet-tripod
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 03, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Steve Kirksey is the best associate I have ever been able to work with! Steve makes my visits easy and hassle free. He has continued to go above and beyond to help me keep my vehicle up to par! More

by amanda.littlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kirksey
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May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Amanda, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

We've been coming to this dealership since 2001. The service has always been top notch. We just took our 2021 GLC in for scheduled service and want to thank Nate J for great and honest service. More

by genekr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Report | Print
May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for taking the time to post your review! Reviews are very important to us, and we appreciate the positive ones! Kind regards!

April 27, 2023

All good and wonderful service. Jay Jaber is good to work and very positive and provided excellent service. Thanks More

by Nitin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jaber
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May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Nitin, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 27, 2023

I purchased my car here in 2018, and have always received great personal attention whenever I've brought it in for service. My advisor kept me informed of everything, when service was completed, and arrange More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for taking the time to post your review! Reviews are very important to us, and we appreciate the positive ones! We appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future. Kind regards!

April 26, 2023

Very friendly and responsive service. My car runs much better after the maintenance. Excellent work. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John STANSBERRY
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May 01, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello Alex, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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