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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
923 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 923 reviews

April 24, 2023

I was very satisfied with both my scheduled service and Service Advisor, Jay. My vehicle was well taken care of and my questions were answered in a knowledgeable and courteous manner. I will always appre More

by kcook3827
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Jaber, Giselle Miranda
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Apr 27, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 22, 2023

Professional and friendly dealer keep customer informed with their car problem in the courtesy manner More

by Fjaffin_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 28, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 28, 2023 -

Fjaffin_05 responded

My pleasure

April 19, 2023

Very hospitable,friendly and easy to deal with… keep up the good job sirs and madams..thank you for your very good service… until next again More

by Jun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Apr 22, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Jun, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 18, 2023

This visit was very nice and prompt . I was taken care of very well. Thanks for the service More

by asuretilemarble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

The service advisor, James, was great to work with and took extra time to make sure it was clear about the work that was going to be done on my car. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 26, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Don, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

As always, my dealership was professional, courteous and prompt. I am very satisfied with the service I receive and that is a big part in why I drive a Mercedes. More

by pollyhillis
Recommend Dealer
Yes
Employees Worked With
James Duffer
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Apr 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

Excellent dealer customer service and wonderful customer service representative, polite, courteous kind and professional. Thank you 😊 More

by KevinW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Flores
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Apr 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 14, 2023

Very good experience at shop. We decided quickly to buy a new G550, it’s rubylite red , very special. More

by Tianchunlou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Some person help me.
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Apr 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hello , it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2023

My service advisor Erica is pretty good and helpful, I am very happy with my experience at Mercedes-Benz of Stevens Creek. More

by Cong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 11, 2023

Jay was great, very experienced and knew what he was talking about. Gave me the confidence I needed to be sure I was working with the right team & that my vehicle would be in great hands! More

by abel cota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Apr 21, 2023 -

Mercedes-Benz of Stevens Creek responded

Hi Abel, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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