Mercedes-Benz of Stevens Creek

As always, my dealership was professional, courteous and prompt. I am very satisfied with the service I receive and that is a big part in why I drive a Mercedes. prompt. I am very satisfied with the service I receive and that is a big part in why I drive a Mercedes. More

Excellent dealer customer service and wonderful customer service representative, polite, courteous kind and professional. Thank you 😊 service representative, polite, courteous kind and professional. Thank you 😊 More

Very good experience at shop. We decided quickly to buy a new G550, it’s rubylite red , very special. We decided quickly to buy a new G550, it’s rubylite red , very special. More

My service advisor Erica is pretty good and helpful, I am very happy with my experience at Mercedes-Benz of Stevens Creek. very happy with my experience at Mercedes-Benz of Stevens Creek. More

Jay was great, very experienced and knew what he was talking about. Gave me the confidence I needed to be sure I was working with the right team & that my vehicle would be in great hands! talking about. Gave me the confidence I needed to be sure I was working with the right team & that my vehicle would be in great hands! More

I found it to be very helpful in understanding the issue by sharing about the video inspection problem. However, I was disappointed when I called back to ask some questions about the trunk open level probl by sharing about the video inspection problem. However, I was disappointed when I called back to ask some questions about the trunk open level problem, and the answer I received was unclear and unhelpful, ten asked me to drove back to the dealer with 20 mile distance, waiting for half an hour with instructions on how to set the trunk with one min. More

I walked in just to browse. I knew I wanted a new car but was not sure of the model or style I would want. Sale rep Marius took his time showing us around not knowing if we were I knew I wanted a new car but was not sure of the model or style I would want. Sale rep Marius took his time showing us around not knowing if we were ready to commit to buying a car but still showed us around and took his time. He never pressured us just showed us different styles and explained the models. I came back two days later and purchased a car. Great experience overall More

To mush Mony repair turbo am never afood because my monthly salery is to lo monthly salery is to lo More

Friendly staff. Extremely polite and did a great job.! Also post sale follow up was helpful. Only complain I have was the extremely long wait ( > 2 hour plus) to pay Extremely polite and did a great job.! Also post sale follow up was helpful. Only complain I have was the extremely long wait ( > 2 hour plus) to pay and close that was out of sale persons control. More

My S550 battery died while in my garage. I was so pleased that MB Stevens Creek responded to my dilemma and as soon as they had staff available they sent out someone with a new battery insta I was so pleased that MB Stevens Creek responded to my dilemma and as soon as they had staff available they sent out someone with a new battery installed it right in my garage (and these batteries for S Class are so huge as well as buried in the trunk so it wasn’t easy getting to it. The job was very neatly and professionally completed. I wasn’t even contacted until a day or two later for payment and getting my invoice. This is not the first time I’ve been impressed with the level and quality of service that I’ve experienced. Can’t recommend this dealership more! More