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Mercedes-Benz of Stevens Creek
San Jose, CA
923 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
March 22, 2023
Mercedes Benz of Stevens Creek has been our go-to dealership for all things related to our car. Excellent service, quick turnaround is what we consistently get over the past 7-8 years. dealership for all things related to our car. Excellent service, quick turnaround is what we consistently get over the past 7-8 years. More
by George
Employees Worked With
Erica Flores
March 22, 2023
Susan was very prompt in scheduling my service appointment. She further had a loaner ready and the process was very quick and efficient. The dealership was clean with professional and friendly s appointment. She further had a loaner ready and the process was very quick and efficient. The dealership was clean with professional and friendly staff. More
by Rashel
Employees Worked With
Susan Sulimani
March 19, 2023
Danny Ho at Stevens Creek Mercedes is the best service advisor I met in years. He demonstrate he's knowledgeable to cars in general and specifically on Mercedes. He treats our cars with care and make pr advisor I met in years. He demonstrate he's knowledgeable to cars in general and specifically on Mercedes. He treats our cars with care and make proactive recommendations to ensure our cars operate at their top shape. A wonderful asset to your organization. Thank you Danny! More
by Kwok
Employees Worked With
Danny Ho
March 14, 2023
Upon checking-in for a tire recall, I was promptly checked -in. My wait time was less than communicated and I enjoyed hot tea with multiple TV's while I waited. Excellent customer service but Vincen checked -in. My wait time was less than communicated and I enjoyed hot tea with multiple TV's while I waited. Excellent customer service but Vincent! And, they washed my car and vacuumed the inside. Wow! More
by holmes.lissa
Employees Worked With
Vincent
March 09, 2023
Vincent and team were excellent; met me right away for my appointment despite a long line to assist. He explained all services and my car was even done a bit early! Carwash was an extra nice bonus. Check out appointment despite a long line to assist. He explained all services and my car was even done a bit early! Carwash was an extra nice bonus. Check out was quick and easy. Thank you. More
by DM
Employees Worked With
Vincent
