Mercedes-Benz of Stevens Creek

I wanted to check the alignment of my 223. MB of SC got me in right away and I was back on the road pronto. MB of SC got me in right away and I was back on the road pronto. More

We have good experience to get our vehicle repaired at this dealer shop. While the collision estimators, Carlos Pena and Nicholas Xenos, coordinated with Allstate insurance companies to get estimates app this dealer shop. While the collision estimators, Carlos Pena and Nicholas Xenos, coordinated with Allstate insurance companies to get estimates approvals, the shop technicians got the car repair work done. They also informed us the repair process along the way until the car is ready for pickup. They walked through whole process with the professional auto care knowledges. We are appreciated for their help. More

I would’ve given them half a star if i could Susan from the service department is the worst service advisor and the worst customer service representative i have ever came across, she’s rude always in a bad the service department is the worst service advisor and the worst customer service representative i have ever came across, she’s rude always in a bad mood and always refuses to actually do her job, the second time my sister brought her brand new GLE for a recall and again Susan was there to provide the worst treatment ever! overall the dealership crew and the service crew are awesome but if you are assigned with Susan i only can tell you to change her asap. More

Our salesperson Bill was awesome. Nice, patient, informative, not pushy - he knew we went to look at other cars but he knew we would be back! Nice, patient, informative, not pushy - he knew we went to look at other cars but he knew we would be back! More

Danny Ho is a wonderful service Advisor to tell you what the problem is in a nice manner.Been having him for many years and is so knowledgeable.MB of Stevens Creek only place to go for service.!!!!! the problem is in a nice manner.Been having him for many years and is so knowledgeable.MB of Stevens Creek only place to go for service.!!!!! More

I stopped by to have my tire replaced after having damage from pothole. I got service from Danny Ho. He informed me how long it is likely to take depending on inventory, which was very helpful information to from pothole. I got service from Danny Ho. He informed me how long it is likely to take depending on inventory, which was very helpful information to have. I am satisfied by his professional service. More

Best customer service I’ve ever seen, been going there for 9 years and they are wonderful. for 9 years and they are wonderful. More

Very hospital for the maintenance service, easy let you know when you have to do the next step. know when you have to do the next step. More

Special recognition to my salesman Hector Cruz for being transparent about my C63s. In fact, even after I purchased the purchase, Hector continuesly answering my emails in regards to my purchase. I know i o transparent about my C63s. In fact, even after I purchased the purchase, Hector continuesly answering my emails in regards to my purchase. I know i only bought a car but Hector treated me like i bought a house where customer service was above and beyond expectations from a car salesman. We need more like him in this world. More

I am very satisfied with the service from Mercedes Benz of Stevens Creek. My service advisor, Susan Sulimani, is knowledgeable, responsive and professional. of Stevens Creek. My service advisor, Susan Sulimani, is knowledgeable, responsive and professional. More