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Mercedes-Benz of Stevens Creek
San Jose, CA
928 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 928 reviews
December 29, 2022
Great customer service and fast delivery. Danny was very nice to explain all the details and offered an option for purchasing a 3-service package in 3 years, which saved us a lot of money in Danny was very nice to explain all the details and offered an option for purchasing a 3-service package in 3 years, which saved us a lot of money in next 3 years. More
by mazhiqiang69
Employees Worked With
DANNY HO
December 28, 2022
Pre-buying experience was nice but once you sign the papers, the sales person stopped looking into any follow-up requests. even tone makes you feel like you are wasting their time. Had to go their multi papers, the sales person stopped looking into any follow-up requests. even tone makes you feel like you are wasting their time. Had to go their multiple times for the things that could have been done over the phone if they wanted. More
by justlike
Employees Worked With
Nikhil Mehta
December 27, 2022
I was having windshield replacement. Very efficient and customer-oriented service. My advisor Ethan helped me with everything I needed. The insurance company required me to take photos d Very efficient and customer-oriented service. My advisor Ethan helped me with everything I needed. The insurance company required me to take photos directly from the phone app but my car was already at the service site. He helped me to coordinate with the technicians and I managed to take all the required photos of the inspector app. Appreciate his help so much! More
by chablis8
Employees Worked With
Ethan
December 26, 2022
AutoNation representative made a few mistakes on my contract, but we eventually sorted things through. Professional experience is expected for future purchasing decisions. contract, but we eventually sorted things through. Professional experience is expected for future purchasing decisions. More
by Monalisa
Employees Worked With
Jose
December 25, 2022
Nate was extremely helpful. He was personable and made me feel very welcomed. It was my first time bringing in my new 2022 for 10K service. He was personable and made me feel very welcomed. It was my first time bringing in my new 2022 for 10K service. More
by Mike
Employees Worked With
Nate Jones
December 23, 2022
The service from my sales rep Kamil is outstanding! He is very professional and attentive to his customer’s needs and I do feel very strongly that he wants us to be satisfied! He is very professional and attentive to his customer’s needs and I do feel very strongly that he wants us to be satisfied! More
by Chinbedell
Employees Worked With
Kamil
