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Mercedes-Benz of Stevens Creek
San Jose, CA
928 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 928 reviews
October 21, 2022
Asad and JT were excellent, in fact the entire team. They made my experience buying my first Mercedes absolutely great. They were professional, personable, knowledgeable and did several little things They made my experience buying my first Mercedes absolutely great. They were professional, personable, knowledgeable and did several little things that made a great impression. I will definitely be recommending them in the future to any friends/colleagues in the market. Thank you!! More
by bdstroud
Employees Worked With
Asad, TJ
October 18, 2022
Worst experience ever…. Total lack of communication from sales. They sold me a “certified pre owned”Mercedes and if turned out to have bent rims. Nobody from sales ever bo Total lack of communication from sales. They sold me a “certified pre owned”Mercedes and if turned out to have bent rims. Nobody from sales ever bothered to follow up with me after numerous attempts. Stay away… More
by brapidan
Employees Worked With
J.T. Used sales manager . Gary Sundu car sales
October 17, 2022
Asad Hanif did a fantastic job for my purchase of EQS 450 SUV. Clear & prompt communication, fast on responses on purchase day and even after the purchase for any of my questions. I strongly recommend other SUV. Clear & prompt communication, fast on responses on purchase day and even after the purchase for any of my questions. I strongly recommend others to ask for him when trying a new vehicle. More
by Sridhar Manne
Employees Worked With
Lisa Parasrami
October 17, 2022
Happy for the prompt service from dropping off my car through picking it up. The whole process took less than 4 hours which was shorter than I expected. through picking it up. The whole process took less than 4 hours which was shorter than I expected. More
by soeunlim
Employees Worked With
Danny Ho, Lisa Parasrami
October 14, 2022
I live about an hour away and asked if they could have my car service done same day so I wouldn't have to come back the next day to pick up my car. Since there was a lot to do, it wasn't guaranteed they cou car service done same day so I wouldn't have to come back the next day to pick up my car. Since there was a lot to do, it wasn't guaranteed they could do it, but they got it done before 5:00 pm. Excellent service! More
by Bakewell
Employees Worked With
giselle miranda
October 10, 2022
I had a good time with the Service of my Car, a 2019 GLC 63 AMG. I brought it in on Monday October 3rd, and them keeping it for 2 Days. Did some shopping, went to the Beach, and picked up my Car 2 Days l 63 AMG. I brought it in on Monday October 3rd, and them keeping it for 2 Days. Did some shopping, went to the Beach, and picked up my Car 2 Days later, all ready to go.. There was a question about the Air Conditioning that was checked and done. Susan Sulumani was very Nice. More
by gtaskovich
Employees Worked With
Susan Sulumani
