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Mercedes-Benz of Stevens Creek
San Jose, CA
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
September 19, 2022
Service took forever and didn't start working until I call them. I had to chat them everyday to get them check my car. Late by a week, probably would've taken longer if I didn't text them everyday. call them. I had to chat them everyday to get them check my car. Late by a week, probably would've taken longer if I didn't text them everyday. More
by devien.yogiana
Employees Worked With
Erica
September 16, 2022
Our experience with Mercedes-Benz of Stevens Creek was exceptional. Nikhil effortlessly guided us through the sale and Dominick was extremely helpful with the financing. The fair price and excellent custo exceptional. Nikhil effortlessly guided us through the sale and Dominick was extremely helpful with the financing. The fair price and excellent customer service experience made our decision to drive from Fresno to San Jose well worth it. More
by Linda Maier
Employees Worked With
Nikhil Mehta, Dominick Daurizio
September 16, 2022
Great service. Very knowledgeable Sales Executive Nikhil Mehta. Very helpful went an extra mile to show us in and out of the Car. Even after purchase help us config Very knowledgeable Sales Executive Nikhil Mehta. Very helpful went an extra mile to show us in and out of the Car. Even after purchase help us configure the Car etc... More
by snaik53
Employees Worked With
Nikhil Mehta
September 15, 2022
Susan’s service was exceptional! She was very helpful and customer oriented. I like that she took the time to also explain everything. Thank you Susan!! She was very helpful and customer oriented. I like that she took the time to also explain everything. Thank you Susan!! More
by nancy_leroux
Employees Worked With
Susan
September 08, 2022
I enjoyed my experience, it was fast with no haggling just a straight purchase and out the door. Very friendly staff listen to the customers wants and deliver. just a straight purchase and out the door. Very friendly staff listen to the customers wants and deliver. More
by Washingtong41
Employees Worked With
Steven Zhou
September 07, 2022
John Stansberry is always great to me. The loaner car was so helpful especially since they were under staffed and took several days longer than expected for a standard service. The loaner car was so helpful especially since they were under staffed and took several days longer than expected for a standard service. More
by L. Anne H
Employees Worked With
John Stansberry
