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Mercedes-Benz of Stevens Creek
San Jose, CA
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
September 04, 2022
Inviting atmosphere. Good inventory to chose from. Enthusiastic sales persons. Efficient financial and paperwork process. Smiles on everyone’s face. Good inventory to chose from. Enthusiastic sales persons. Efficient financial and paperwork process. Smiles on everyone’s face. More
by ask
Employees Worked With
Diana Than + Her manager, Moe Afschar
September 02, 2022
My wife and I were visiting California and our E350 needed its first service completed. We made a service appointment and when we arrived, we told Jim, the service manager, that we were getting back on needed its first service completed. We made a service appointment and when we arrived, we told Jim, the service manager, that we were getting back on the road right after the service gets completed. He initially said the car would be ready the next day but after hearing we were traveling, the service was completed in 1.5 hours. Impressive customer service. I do not have any experience with the sales department however, if their service department is any indication of how the dealership treats it's customers, I might just drive back to California for my next Benz. Special thanks to Jim in the service department; top notch service Jim, we appreciate it. Brian More
by kecker007
Employees Worked With
James
August 31, 2022
I have used this dealer for service of my car and have had a very easy transaction. The car loan was ready right away. All concerns were addressed and my service writer went above and beyond even shipping had a very easy transaction. The car loan was ready right away. All concerns were addressed and my service writer went above and beyond even shipping my forgotten sun glasses back to me. Very pleased. More
by Hanson8618
Employees Worked With
Giselle
August 31, 2022
Service was stellar, as usual for the past many years. Could not ask for better attention to detail combined with excellent communication by the Service Advisor, who has been highly responsive and consist Could not ask for better attention to detail combined with excellent communication by the Service Advisor, who has been highly responsive and consistent. More
by bogumilaw
Employees Worked With
Danny Ho
