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Mercedes-Benz of Stevens Creek
San Jose, CA
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
August 08, 2022
I took my Mercedes for service to another dealership last year (Fletcher Jones Mercedes of Fremont). It was the most horrible experience I ever had. This time I decided to take it to Stevens Creek Mercedes w year (Fletcher Jones Mercedes of Fremont). It was the most horrible experience I ever had. This time I decided to take it to Stevens Creek Mercedes where the customer service in the service department was excellent. John Stanberry Was on top of every detail from the moment I got there was kind enough to contact me a few days after I picked up my car to make sure everything was working smoothly. It might’ve been the horrible experience I first encounter but I know where I’m taking my vehicle from now on. More
by israelrp
Employees Worked With
John Stanberry
August 06, 2022
Courteous and thorough work, prompt service. John Stansberry is a very knowledgeable service center manager and I would recommend this dealership and agent. John Stansberry is a very knowledgeable service center manager and I would recommend this dealership and agent. More
by imehta1
Employees Worked With
John Stansberry
August 05, 2022
Very spacious and clean facility. Amenities were provided & were readily accessible. Salesman were very attentive & mindful of my time. It was a great experience Amenities were provided & were readily accessible. Salesman were very attentive & mindful of my time. It was a great experience More
by Majpbo
Employees Worked With
Kamil Beiteshagh
August 03, 2022
My air conditioning went out. I had to leave my car for a few days but being an 11 year old car it was understandable. I only wish they brought back their shuttle service becaus I had to leave my car for a few days but being an 11 year old car it was understandable. I only wish they brought back their shuttle service because I had a long wait to secure a loaner car (about a month out). More
by Karen Y
Employees Worked With
Ethan
July 29, 2022
The dealership scheduled the recall of my car efficiently, received my car on time for check up, did the necessary work timely and the service official was professional and knowledgable. efficiently, received my car on time for check up, did the necessary work timely and the service official was professional and knowledgable. More
by Fredazarm
Employees Worked With
Vincent hoang
