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Mercedes-Benz of Stevens Creek
San Jose, CA
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
July 16, 2022
All the service advisors at this location are super helpful and attentive. I’m always able to get a loaner car when I need it too! Such a helpful feature! helpful and attentive. I’m always able to get a loaner car when I need it too! Such a helpful feature! More
by Laurelles
Employees Worked With
Nate Jones, Ethan
July 12, 2022
The representative was courteous and patient with all our questions. She was very knowledgeable regarding the vehicle and after purchase service was outstanding. questions. She was very knowledgeable regarding the vehicle and after purchase service was outstanding. More
by gutiedadGilbert
Employees Worked With
Ellen Lans
July 11, 2022
Brought my car in for its regular maintenance but had issues with it stopping by itself. Took a lot of detective work but they traced it down to a damaged radar mount. Great follow up by Ethan to resolut issues with it stopping by itself. Took a lot of detective work but they traced it down to a damaged radar mount. Great follow up by Ethan to resolution! More
by AlE
Employees Worked With
Ethan
July 08, 2022
I called and salesman Tony C. answered. I asked Tony if the car I saw on the internet was available. It was, I told Tony it was sold, site unseen but I couldn't get there for 3 da answered. I asked Tony if the car I saw on the internet was available. It was, I told Tony it was sold, site unseen but I couldn't get there for 3 days. Tony protected that car until I got there. While picking it up other salesmen told me they had buyers wanting the car. Thanks again Tony! More
by A
Employees Worked With
Tony and dominic
July 06, 2022
Always a satisfactory experience when taking my car in for service at MB of Stevens Creek. Ethan the service advisor did a great job keeping me informed on the progress of the work and even sent a little for service at MB of Stevens Creek. Ethan the service advisor did a great job keeping me informed on the progress of the work and even sent a little video confirming one of the repairs. Service was completed on time as promised with no further issues. The complimentary courtesy vehicle was a plus. More
by chavezjose6221
Employees Worked With
Ethan
