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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
928 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 928 reviews

May 27, 2022

Clean, welcoming, friendly & professional are all adjectives I use to describe the experience. Iy is where I go for services. More

by Mike P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Green
Report | Print
May 31, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 26, 2022

John has always gone above and beyond in helping us with our vehicle. Thank you John and keep up the good work! More

by cliffodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
May 29, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 26, 2022

Very efficient. kept me informed 24-7! For progress on car .thank you so much More

by beanpasion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie fish and Carlos and Giselle
Report | Print
May 29, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 25, 2022

I have been with this dealership since 2003. I must say that over the years the customer service and level of competency of staff and technicians have only improved year over year. More

by robt_jennings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schalk
Report | Print
May 27, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2022

It was a great experience. Marius was amazing in front. He help us to choose right vehicle for us. More

by Kunal.rupali30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauris
Report | Print
May 27, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! If you ever need help, just give us a call. Happy motoring!

May 24, 2022

Excellent customer care starting from dropping the car for service until the car is delivered. I will give 10 out of 10. More

by mohansri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samer Khayati
Report | Print
May 26, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2022

Word done as recommended and final cost less than estimate. Only wish they would have washed my rig. Nice people to work with. More

by samccray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
May 25, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 23, 2022

Susan is amazing! I decided not to have a rental since the service date was going to be on a later day I was hoping to have. I was without a car but Susan called me an More

by Ruthewerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan.
Report | Print
May 25, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 21, 2022

Do not go here waste of time, they do not honor your reservation of a vehicle. Then they come up with dumb excuses. I reserved a car and spoke to Ellen lans who promised to have vehicle reserved for a S More

by Cain
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ellen lans
Report | Print
May 24, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Cain, we are deeply disappointed by your experience at Mercedes-Benz of Stevens Creek. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 641-4610 to discuss what we can do to help.

May 20, 2022

Danny greeted me promptly as I parked my car. He was very thorough in checking up on all car parts, breaks, tires, et al. More

by rudywang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
May 22, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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