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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 920 reviews

May 12, 2022

5 stars for all the staff members. Danny is knowledgeable, courteous and clear. Even the other staff (lady managing the line and guy who delivered the car at the end) were prompt and f More

by SS
Recommend Dealer
Yes
Employees Worked With
Danny
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May 13, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2022

Just came for a MB recall, service went through smoothly. Waiting areas is clean and convenient. More

by Fwang668
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service desk
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May 15, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 10, 2022

Good service experience. Made sure all service items were completed. Delay on some parts but was allowed use of loaner care for duration. More

by zmitchner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Jones
Report | Print
May 10, 2022 -

zmitchner responded

Made sure all annual service was complete. Discovered other repairs. Allowed to stay in loaner car until all work was complete.

May 08, 2022

Very nice, capable, concerned people at a large excellent facility. Mercedes-Benz of Stevens Creek is the right place to take your Mercedes for service. More

by Gary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thor
Report | Print
May 09, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Gary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 08, 2022

The staff are friendly, try their best to help me resolve issues, and respond quickly. More

by zhangxr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Susan Sulimani
Report | Print
May 09, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2022

Great service by the staff and was willing to work with me on getting the best deal for the vehicle I wanted. More

by M_bicomong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Di Wang, Kamal, Phil Ha, Valeria Estrada
Report | Print
May 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 05, 2022

Vast choice of cars and good care and service from the staff and quick process to get finance closed. More

by Han
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hua, Dominick D'Aurizio
Report | Print
May 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 05, 2022

Susan is awesome, she is the one to go too thank you again great job More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
May 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 05, 2022

I had to bring my GLC300 in for a routine service, and my service rep Danny Ho made my overall experience very smooth and pleasant. More

by JohnK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
May 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 01, 2022

I had to bring my vehicle in for a routine service, and my service rep Erica Flores made my overall experience very smooth and pleasant. I was provided a loaner vehicle, and although the morning was very b More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Flores-service rep; Lupe -Loaner cars
Report | Print
May 03, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Sarah, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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