Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Stevens Creek
San Jose, CA
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 920 reviews
May 01, 2022
A positive experience overall. My agent was with a customer and a new salesperson was helping us out. The new guy could have used a little more enthusiasm. Lucky for him, we made o My agent was with a customer and a new salesperson was helping us out. The new guy could have used a little more enthusiasm. Lucky for him, we made our decision to purchase one of 6 CPOs in the lot before we got to the dealership. More
by Addy
Employees Worked With
Jeyson and Brian
April 30, 2022
not assertive staff Poor customer service staff answering phone calls to schedule service is impatient , no client care at all Im very frustrated with over all service and communication im recei answering phone calls to schedule service is impatient , no client care at all Im very frustrated with over all service and communication im receiving from MB of Stevens Creek . More
by matt
Employees Worked With
cant remember name
April 29, 2022
Very happy with the level of service. I arrived on time and was received quickly. A loaner car was ready to pick up. In 15 minutes or so I was on my way to work. Thanks I arrived on time and was received quickly. A loaner car was ready to pick up. In 15 minutes or so I was on my way to work. Thanks More
by fmassoudi
Employees Worked With
Danny
April 28, 2022
As Mercedes Dealerships go, & we’ve visited many, it was in keeping, with our expectations. The lot was full of new, & used inventory. Nice openness throughout the spacious showroom, with sales offices, was in keeping, with our expectations. The lot was full of new, & used inventory. Nice openness throughout the spacious showroom, with sales offices, & desks conveniently situated. More
by GlitzyGiGI2stimax
Employees Worked With
Jeyson Rodriguez, Kamal in Finance
April 27, 2022
I always have a great experience in Mercedes-Benz of Stevens Creek. The crew is very courteous and professional, and I am always satisfied with the service. Stevens Creek. The crew is very courteous and professional, and I am always satisfied with the service. More
by CGDM
Employees Worked With
Vincent
