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Mercedes-Benz of Stevens Creek
San Jose, CA
928 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 928 reviews
April 29, 2022
Very happy with the level of service. I arrived on time and was received quickly. A loaner car was ready to pick up. In 15 minutes or so I was on my way to work. Thanks I arrived on time and was received quickly. A loaner car was ready to pick up. In 15 minutes or so I was on my way to work. Thanks More
by fmassoudi
Employees Worked With
Danny
April 28, 2022
As Mercedes Dealerships go, & we’ve visited many, it was in keeping, with our expectations. The lot was full of new, & used inventory. Nice openness throughout the spacious showroom, with sales offices, was in keeping, with our expectations. The lot was full of new, & used inventory. Nice openness throughout the spacious showroom, with sales offices, & desks conveniently situated. More
by GlitzyGiGI2stimax
Employees Worked With
Jeyson Rodriguez, Kamal in Finance
April 27, 2022
I always have a great experience in Mercedes-Benz of Stevens Creek. The crew is very courteous and professional, and I am always satisfied with the service. Stevens Creek. The crew is very courteous and professional, and I am always satisfied with the service. More
by CGDM
Employees Worked With
Vincent
April 22, 2022
Had to take my Sprinter in for service. Nate was awesome! It ended there. My Sprinter is my business. I don't need it Friday so I dropped it Friday morning expecting to at least hear mid-da Nate was awesome! It ended there. My Sprinter is my business. I don't need it Friday so I dropped it Friday morning expecting to at least hear mid-day Friday. I finally contacted them Friday evening and the technician hadn't gotten to it. I got it back Tuesday evening. But I didn't know when I was getting it back until Tuesday afternoon. Apparently only one technician. Fine but tell me so I can plan my business. And he only came in in the afternoon on Tuesday. To add insult to injury, there are not loaner vehicles available for Sprinters. As much as I like working with Nate I will not bring my van to the dealership unless I absolutely have to. I would assume that for other Mercedes the service center is fine but for a Sprinter I felt like a second class citizen. More
by drlisa
Employees Worked With
Nate
