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Mercedes-Benz of Stevens Creek

San Jose, CA

4.4
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 920 reviews

April 14, 2022

Ethan Kurtz was courteous and timely which made the service experience a pleasant one. Please share our appreciation with him. Thank you. More

by Joaquinabird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Kurtz
Apr 18, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

SERVICE PERSON NAMED VINCE WAS GREAT WILL ALWAYS HIM ONLY HOPE HE IS THERE NEXT TIME More

by PAUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VINCE
Apr 18, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Paul, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Great customer service and friendly. Understood what I exactly wanted. Excellent service, great team! Thanks Ellen & Annie. More

by Dipak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Lans
Apr 18, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Dipak, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

The service technician was great. Scheduling was easy and very little wait on the phone. The check-in went quickly. The only reason I don't give them 5-stars is that I had a winds More

by Rig2Fun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 18, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (408) 641-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 13, 2022

Friendly and professional staffs. Fast in response and keeping me updated about the car and cost. More

by John h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 16, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! Drive safe, and we'll see you on the road.

April 11, 2022

I brought my car in for service/repair. Initially, I was skeptical due to a bad prior experience. It seems things have change, I got an honest assessment of the issues, and repairs were d More

by brian.m.lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Hoang
Apr 14, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2022

Excellent service, great team! Service team is always helpful. They suggest accordingly to our needs. More

by Rohith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 13, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Rohith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 10, 2022

Customer service was great. Everything was excellent.Asad Hanif was very nice and cooperative. We are enjoying our new car. Thank you More

by jamilahassan711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad Hanif
Apr 13, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 08, 2022

Very high response rate by john and loved the ease of process that he made the whole maintenance to be More

by Lakshay sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Lakshay, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

It would be helpful if the dealership could provide a loaner car for Sprinter service as I live 25 miles away from the dealership and a ride to and from the dealership is difficult. More

by zelvermichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eathen
Apr 12, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (408) 641-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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