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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
921 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 921 reviews

March 08, 2022

Every single time I bring my car for service, Troy Shalk, the service advisor, is being very helpful, knowledgeable, friendly and a real professional. Probably he is the only reason I keep coming back to thi More

by SB2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Shalk
Report | Print
Mar 10, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to Troy Shalk here at Mercedes-Benz of Stevens Creek! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 08, 2022

Had my car for repair. Erica was excellent. Car came back in very nice condition. More

by olsson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
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Mar 10, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Olsson, thank you for your kind review; we are happy to pass along your comments to Erica here at Mercedes-Benz of Stevens Creek! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2022

Jake, who is my advisor is terrific at his job. I can’t say enough about his kindness and helpfulness. More

by slhoornstra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Mar 06, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 03, 2022

Always professional and helpful. They have a great service department. I have purchased two cars from them in the past and plan to buy another in the future. More

by MaureenFrantzich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 06, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2022

For as long as I have had the pleasure of having John Stansberry as my service advisor, he has always been friendly, knowledgeable, and extremely professional. He is the reason I keep coming back. More

by erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansberry
Report | Print
Mar 05, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi erik, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2022

Good follow up and in time service with reasonable price. Thanks for washing the car after replacing tire. More

by Bo Knows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
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Mar 03, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Excellent service for my MB CLK 430; and support from my service advisor at Stevens Creek facility. More

by FRED JAFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansbury
Report | Print
Mar 03, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Fred, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2022

Very courteous and customer friendly. The sales manager Gary Sandhu was very patient and ensured that the whole process was very smooth. No pressure, always friendly and he just wanted More

by Shankar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Sandhu
Report | Print
Mar 03, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello Shankar, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

February 25, 2022

I drive to MB Stevens Creek from San Francisco to get friendly and high class auto service. More

by Ruslan.163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Shalk
Report | Print
Feb 28, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

February 25, 2022

The service was really good,it would be nice to have a loaner car available More

by pengsun1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent?
Report | Print
Feb 28, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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