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Mercedes-Benz of Stevens Creek

San Jose, CA

Overview
Reviews
Vehicles
4.4
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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4500 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 920 reviews

February 04, 2022

Mercedes-Benz has beautiful cars and very nice staff. The waiting room is so clean and comfy. More

by heyitsroque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estrada
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Feb 08, 2022 -

Mercedes-Benz of Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 04, 2022

The employees have all been great at their jobs in communication and timely completion of tasks. The layout of the facility since their remodel a few years ago has improved the flow of traffic. T More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansbury
Report | Print
Feb 09, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Mel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

I bought my car from mercedes-benz of stevens creek and I do routine service and repair there. Service is always timely and professional + they provide a loaner car while my car is in repair. They address al More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANNY B HO
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Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2022

My service advisor provides great customer service. He is polite, professional, prompt, caring and very helpful in addressing all our needs. More

by poonleung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tran, Phuong
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Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

Knowledgeable, Professional, Danny Ho, Service Provider - Incredibly knowledgeable and Impeccable customer service. Danny knows the Mercedes Brand in terms of vehicles - No other Mercedes Dealership (for More

by AMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ho
Report | Print
Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2022

Very helpful all around and my car was done quicker than originally predicted. Super professional and respectful the entire time. More

by Jayson.angulo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samer
Report | Print
Feb 07, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

Courtesy, competence, care and professionalism defines my service advisor interactions at the MB dealership at Stevens Creek. More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stansberry
Report | Print
Feb 06, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 01, 2022

Sami my Salesman was extremely helpful and did everything he could to provide me great service and addressed all my questions More

by jamespwhitney40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Report | Print
Feb 05, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

Giselle Help me a lot with my tires and she was the best representative I ever had she was so good with me help me a lot and I wish to her and Mercedes Stephen Creek all the best More

by Ori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giselle
Report | Print
Feb 05, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2022

Prompt. Professional. Communicates well with us. Offers replacement car! Special thank you to Steve Kirksey👍 More

by Mike and Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kirksey
Report | Print
Feb 03, 2022 -

Mercedes-Benz of Stevens Creek responded

Hi Mike, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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