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Mercedes-Benz of Stevens Creek
San Jose, CA
928 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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February 06, 2022
Quite disappointed. No loaner vehicles or shuttles. Now that Mercedes Stevens Creek is part of auto nation a company with multiple dealerships they should be able to get a car from a sister branch. Plus th that Mercedes Stevens Creek is part of auto nation a company with multiple dealerships they should be able to get a car from a sister branch. Plus the customer service wasn’t good quite disappointed. Still didn’t get my dent taken care. My family and I have been going here for 22+ years. It’s quite disappointing how it’s changing. More
by TS
Employees Worked With
I don’t remember the name of the two guys
February 05, 2022
My experience purchasing a car was overall positive and my expectations were met. The only concern I have is the lack of availability for the service department. my expectations were met. The only concern I have is the lack of availability for the service department. More
by Dawndeboisweber
Employees Worked With
Joe
February 05, 2022
Troy Schalk is a good advisor. My 3 cars run perfectly between each annual service which is a testament to the good, efficient mechanics you maintain in the dealership. I would never take my cars elsewher between each annual service which is a testament to the good, efficient mechanics you maintain in the dealership. I would never take my cars elsewhere and never have since 1979. More
by mauricetofig
Employees Worked With
Troy Schalk
February 04, 2022
I’ve been owning and buying MB for 20 years and MB of Stevens Creek has been my best experience from trading in cars, purchases and especially service! Service department is top notch. Never had a vehicl Stevens Creek has been my best experience from trading in cars, purchases and especially service! Service department is top notch. Never had a vehicle come back without fully repaired, cleaned and always satisfied More
by martin.schulter
Employees Worked With
Randy Sorrentino
February 04, 2022
Great dealership with world class service facility and team. Service advisers are very knowledgeable and try their best to delight the customers. It is pricy, but that is i guess somewhat expected. team. Service advisers are very knowledgeable and try their best to delight the customers. It is pricy, but that is i guess somewhat expected. More
by mark
Employees Worked With
Samer
February 04, 2022
The employees have all been great at their jobs in communication and timely completion of tasks. The layout of the facility since their remodel a few years ago has improved the flow of traffic. T communication and timely completion of tasks. The layout of the facility since their remodel a few years ago has improved the flow of traffic. This expedites and eases movement of vehicles. More
by Mel
Employees Worked With
John Stansbury
