Mercedes-Benz of Stevens Creek

Great service great people I would recommend this dealership to everyone. The service was amazing! dealership to everyone. The service was amazing! More

They always are efficient at drop off, keep me updated when preforming services or repairs and have a quick pick up procedure. when preforming services or repairs and have a quick pick up procedure. More

Whilst we didn’t buy our car at this dealership we do however use them for maintenance. The team are friendly, professional and always happy to assist. I never wait long for an appointment and always however use them for maintenance. The team are friendly, professional and always happy to assist. I never wait long for an appointment and always get a courtesy car this makes a huge difference because a don’t like e near by. Our car has had a few things done to it and we have always been very happy with the results we will continue to take our car there whilst we own a Mercedes. More

Wait for 2 days and no one contact me to pick up my card after "B" maintenance and recall. Instead, I have to keep calling the service dep to check if it's ready. after "B" maintenance and recall. Instead, I have to keep calling the service dep to check if it's ready. More

Estella our sales associate was outstanding!! She was the only one to answer my message promptly. She was so efficient and knowledgeable. And so personable and helpful. She had all the information and p the only one to answer my message promptly. She was so efficient and knowledgeable. And so personable and helpful. She had all the information and paperwork ready. We were in and out in under 2 hours. I walked away with a new car so happy. And Nick in finance Was ready and promptly had all the signings done for us. We got great and honest financing. It was a great and positive experience. Love my new Mercedes! More

The whole process of getting our recall taken care of was very easy from the first phone call to picking up our finished van, and ahead of schedule. very easy from the first phone call to picking up our finished van, and ahead of schedule. More

Very professional and straightforward. Flew in from San Diego, and left with the vehicle 2 hours later. Everyone at the dealership was very helpful and polite. Diego, and left with the vehicle 2 hours later. Everyone at the dealership was very helpful and polite. More

I came in for a rear brake light bulb. Lady in service asked I had an appointment I said no, and then I go in to let parts know that I need a light bulb for my ml350 and she goes oh we have the same truck asked I had an appointment I said no, and then I go in to let parts know that I need a light bulb for my ml350 and she goes oh we have the same truck I’ll bring it. It took forever to fix a simple lift bulb and than the lady told me she had a customer on hold for 30 min I don’t care about that ! Service was purely horrible! More

Susan Sulimani was amazing once again. My car needed repairs and complete AC sterilization to transport a seriously ill patient daily to Stanford. Turnaround was miraculous!! The extreme ownership and c repairs and complete AC sterilization to transport a seriously ill patient daily to Stanford. Turnaround was miraculous!! The extreme ownership and care given to us in time of great need is deeply appreciated!! More

Schedule is very easy, reminder is very helpful. My advisor is very caring, responsive ,knowledgeable and communicative. I am very happy with the service provided. advisor is very caring, responsive ,knowledgeable and communicative. I am very happy with the service provided. More