Mercedes-Benz of Stevens Creek

Clean, courteous, attentive to customers’needs,Great Clean, courteous, attentive to customers’needs, Great customer care, outstanding Customer service and excellent sales internet manager - Marvin Suqui Clean, courteous, attentive to customers’needs, Great customer care, outstanding Customer service and excellent sales internet manager - Marvin Suquig! Very patient in orienting the customer. More

Clear and informative communication about the service / technical details. A little long wait time during the service; however, the dealership was extremely busy. Comfortable customer lounge. technical details. A little long wait time during the service; however, the dealership was extremely busy. Comfortable customer lounge. More

My husband and I went to several different dealerships in which we were disappointed in their service. we were advised that the Stevens Creek Mercedes had the vehicle we were long for. The moment we arrived which we were disappointed in their service. we were advised that the Stevens Creek Mercedes had the vehicle we were long for. The moment we arrived at the dealership we were greeted and treated with professional service. The salespersons and financial person were polities and never pressured us. We felt that They actually went out of their way and above to make sure they gave us the best deal they could. We appreciate the courtesy and professionalism they gave us. We would recommend this particular dealership to our friends. More

Very pleased with all departments. Bought several cars there. Very happy!! Everyone is very friendly. They confirm appointments. Everyone always return a phone call if busy when I call. Enjoyed Gor there. Very happy!! Everyone is very friendly. They confirm appointments. Everyone always return a phone call if busy when I call. Enjoyed Goran.. taught me a lot about my car. He was very patient. More

The staff are very accommodating and respectful. The dealership is really clean and well maintained. The dealership adheres to Covid 19 safety protocols. Jake the service advisor assigned to me has been dealership is really clean and well maintained. The dealership adheres to Covid 19 safety protocols. Jake the service advisor assigned to me has been very helpful and knowledgeable. He explained well the service details. I will look for him next year for the next service. I will rate him 10 for excellence. Keep up the good work. More

They just won't respond. Period. Worst to deal with. I am sorry i bought my car from them. There are lot better dealerships out there. sorry i bought my car from them. There are lot better dealerships out there. More

Charlie Fish is very professional. He is very knowledgeable. He understands the car issues. My car was fixed properly and ready on time. He researches the facts and is ready with the answers. Mer knowledgeable. He understands the car issues. My car was fixed properly and ready on time. He researches the facts and is ready with the answers. Mercedes of Steven’s Creek is well run. They greet you when you drive up. They greet and direct you when you walk inside. The delivery of my car was prompt. The car was clean. More

Danny Ho is professional & helpful. He is very knowledgeable and recommends only the maintenance that are necessary, and found some discount coupon to save me some money :) knowledgeable and recommends only the maintenance that are necessary, and found some discount coupon to save me some money :) More

He does great job. He know how to sales, kind perfect smile too. Thank you for being my dealer. It was great experience with mercedes benz smile too. Thank you for being my dealer. It was great experience with mercedes benz More

Moe was friendly and very helpful, I appreciate all his efforts. Vehicle options and test drive was excellent. I had chance to find the right option. efforts. Vehicle options and test drive was excellent. I had chance to find the right option. More