
Mercedes-Benz of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My advisor Steve was very professional and responsible to help me about my car problem. His explanation was pretty clear for my extended warranty. Great experience. help me about my car problem. His explanation was pretty clear for my extended warranty. Great experience. More
Diana was very helpful throughout the whole process and helped find the perfect car for me. Stevens creek staff was very accommodating even during busier hours helped find the perfect car for me. Stevens creek staff was very accommodating even during busier hours More
I have been a customer of this dealership for 24 years. There is a reason for that. They are outstanding compared to others. They have always been fair with pricing and billing and have performed outstandi There is a reason for that. They are outstanding compared to others. They have always been fair with pricing and billing and have performed outstanding service to my vehicles! My Service Advisor, Charlie, is another reason for my continued patronage! He has to be about the best Mercedes Benz can possibly offer! Recently I had my transmission replaced under warranty when there were questions surrounding modifications on my end and if the warranty should be honored. They covered it! I couldn’t be more appreciative to this dealership! Bravo!!! More
always quick, efficient, and complete. always thorough and courteous. always offer alternatives and choices. they keep me informed. great value. and courteous. always offer alternatives and choices. they keep me informed. great value. More
From Sales, to Finance, to Service, the folks at Mercedes-Benz Stevens Creek are the best of the best. I have been leasing vehicles from them since 2014, and only one person with whom I've worked ha Mercedes-Benz Stevens Creek are the best of the best. I have been leasing vehicles from them since 2014, and only one person with whom I've worked has left the dealership the entire time. I feel like they are part of my family. I will continue to lease cars from them until I can no longer drive. More
Kenneth Nguyen was a very kind and understanding person. We were very satisfied with his service. He gave us the best deal and made sure we love what we get, the process wasn't complicated. Very professiona We were very satisfied with his service. He gave us the best deal and made sure we love what we get, the process wasn't complicated. Very professional! More
Worst dealer ship I ever been to, didn’t take me serious, had keep bringing my car in multiple times, the service people should’ve caught the obvious. It felt like they just got lazy and signed off on car, s had keep bringing my car in multiple times, the service people should’ve caught the obvious. It felt like they just got lazy and signed off on car, sales person should’ve seen on report too and had them fixed it, ran into to many issues, couldn’t enjoy my new car. More
Tony Chiem (Sales) is excellent. He is very knowledgable of the many features of the cars and also goes out of his way to ensure you are getting the best experience and price of the many features of the cars and also goes out of his way to ensure you are getting the best experience and price More