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Mercedes-Benz of Stevens Creek
San Jose, CA
920 Reviews
Mercedes-Benz of Stevens Creek is your local source for all new and pre-owned Mercedes-Benz models in the Silicon Valley area. Located on the west side of San Jose and just 10 minutes from downtown, our showroom is only a few blocks from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and pre-owned Mercedes-Benz vehicles for sale, and a large selection of other premium pre-owned cars for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
August 22, 2021
Ellen LANs is the best! We can honestly say she was extremely helpful with helping us find the perfect vehicle. Ellen made us feel comfortable and made the process seamless. Very efficient ! Very profe extremely helpful with helping us find the perfect vehicle. Ellen made us feel comfortable and made the process seamless. Very efficient ! Very professional! More
by Chih23130
Employees Worked With
Ellen
August 22, 2021
I have worked Jim, Rodriguez and now Susan. They are knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site knowledgeable and very helpful. For sale, we always work with Dianna, She is the key why we bought Mercedes from Steven Creek site More
by tu_kn
Employees Worked With
Jim, Rodriguez, Susan
August 21, 2021
Ethan Kurtz was an extremely helpful service person whose offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. offer of a loaner saved our vacation while a part was being ordered and installed. Thank you. More
by Janet H
Employees Worked With
Ethan Kurtz
August 20, 2021
My service advisor, Danny is the best advisor I have ever had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how had at any dealer. He was easy to work with and 10+ knowledgeable about my car and all of its functions. Ive had my car 2 years, and explained how use a number of functions that I thought were problems with the car. He was great! More
by Ronny
Employees Worked With
Danny Ho
August 19, 2021
Excellent service Very niceGreat facilityThe Courtesy Excellent service Very nice Great facility The Courtesy Vehicle was excellent and very clean Service advisor was very courteous lol Excellent service Very nice Great facility The Courtesy Vehicle was excellent and very clean Service advisor was very courteous lol More
by sukotadia
Employees Worked With
Stephen Kirksey
August 18, 2021
It’s been over 15 years since I have John Stansberry as my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s per my service advisor at MB of Stevens Creek Service department! During all those years, it was truly a pleasure working with him, and if not John’s personal dedication and special touch to his customers, I would not own so many Mercedes vehicles. Thank you John for such a great service! More
by Vkovaler888
Employees Worked With
John Stansbery, Slava Aprelenko, Chris Smith
August 16, 2021
Tony and Goran is really professional to help me chose the right car for my family. They are very friendly and are ready to answer any questions you have. They showed you the feature of the car which help the right car for my family. They are very friendly and are ready to answer any questions you have. They showed you the feature of the car which help you to get on the new car very quickly. I highly recommend them for the future. More
by Shaocheng Ma
Employees Worked With
Goran M and Tony C
August 15, 2021
Danny Ho is an excellent service personnel. He makes the experience at stevens creek enjoyable and easy. The attention to detail is always appreciated. Great job experience at stevens creek enjoyable and easy. The attention to detail is always appreciated. Great job More
by tamidickins
Employees Worked With
Danny ho
