
Mercedes-Benz of Stockton
Stockton, CA
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Fantastic very attentive service experience from the arrival to the departure. Promptly greeted and led to service writer’s desk, written up right away with a lot of personal service attention as far as arrival to the departure. Promptly greeted and led to service writer’s desk, written up right away with a lot of personal service attention as far as follow up and clarifying questions, this made me feel like they really were invested in fixing the issues. Service writer Richard was very relaxed and personable and engaged in conversation outside of my car as well, nice personal touch. The car was serviced, repaired, vacuumed, washed and brought up front. Another thing I really appreciated was that I decided after the fact to wait which they didn’t make me feel like an inconvenience and actually expedited my service visit without cutting corners. The very professional technician Todd even came to the waiting room as well as the shop foreman to gather further information. All issues repaired at this visit. This was a great experience at a very friendly dealer. Love MB of Stockton. More
Thumbs up to Mercedes dealership in Stockton Ca. I took my car in for a audio diagnostic they told me what my problems where within acceptable timeframe I replace the parts all is working well. I took my car in for a audio diagnostic they told me what my problems where within acceptable timeframe I replace the parts all is working well. More
José Delgado, has always taken care of our car services and every time, he explains what needs to be done to the vehicle, and how long the service will take. His always accommodated us on our schedule. We and every time, he explains what needs to be done to the vehicle, and how long the service will take. His always accommodated us on our schedule. We love his customer service; is exceptional. We are grateful, his there. Thank you so much for all that you do. More
From start to finish: clear honest communication, pleasant and cordial, efficient excellent results. Love this place! I now have a new Mercedes Benz dealership to service my E 450. I feel i have frie pleasant and cordial, efficient excellent results. Love this place! I now have a new Mercedes Benz dealership to service my E 450. I feel i have friends there. Everyone smiles and is happy, reflecting a well coordinated team effort in servicing my beloved car. Kyle was efficient, socially adept, honest and for his age professionally well rounded. I have trust in his judgement. Cant wait for my next service. More
The dealership was excellent in every way from the sales person all the way up to the owner, Mr. Berberian The atmosphere was very pleasant and not pushy, but knew all the answered every question I came up person all the way up to the owner, Mr. Berberian The atmosphere was very pleasant and not pushy, but knew all the answered every question I came up with great team More
Fred did great job in getting my key replaced and reprogrammed. His taking extra steps to resolve some possible programming issues led to the discovery of the lost key under the driver’s seat. It mus reprogrammed. His taking extra steps to resolve some possible programming issues led to the discovery of the lost key under the driver’s seat. It must have been in a location that blocked the signal because I still was unable to start the car. He is to be commended. More