Mercedes-Benz of Sugar Land

My whole exprerience with MB Sugarland was fantastic from the first time I called initially and Bojan answered the phone I explained what I was looking for and what my expectations were and he told me to com the first time I called initially and Bojan answered the phone I explained what I was looking for and what my expectations were and he told me to come in the next day and he would work hard to help me. I want to point out that I am aware that the day I got the car it was Bojan's day off and he told me I could talk to a colleague named Cesar but called me in the morning and told me he would go to work so I can achieve my goal of getting my new Mercedes. This is UNHEARD OFF in today's business world and my highest gratitude and commendation to Bojan for his excellent attention and gratitude for coming in. I would also like to commend David Cole since he worked really hard to make this deal done working as a team with Bojan and Harry St. Clair. I am aware of the difficulty of my situation and they did it. Regarding Harry's attention I was extremely pleased on his attitude, excellent communication, SUPER hard work he did with the banks to get me a lower rate and the maximum term possible so my payments would be within my budget. I personnally saw how Harry went out of his way calling banks and he GOT THE JOB DONE!!! I drove 50 miles from my house in the Woodlands and will definetely do it again when I trade in my car in a few years or my wife's car My highest praise to Mercedes Benz of Sugarland for the team worked demonstrated and outstanding client focused approach. CONGRATULATIONS!! More

Bojan made the purchasing experience very easy! Listened to everything we asked and provided exactly what we wanted! This is by far the best vehicle purchase I have ever made! I highly recommend Borjan! to everything we asked and provided exactly what we wanted! This is by far the best vehicle purchase I have ever made! I highly recommend Borjan! More

I have leased my two C300 and E350 Mercedes Benz cars with Frank and Joseph Kelske. It has always been a pleasurable experience because the Kelske are very trustworthy people and always have all the answ with Frank and Joseph Kelske. It has always been a pleasurable experience because the Kelske are very trustworthy people and always have all the answers to my questions in a very polite manner. More

I have bought three Mercedes from your dealership since 2009. All three experiences were very pleasant. Joseph and his father were highly professional and informative. I didn't feel presured but at the sam 2009. All three experiences were very pleasant. Joseph and his father were highly professional and informative. I didn't feel presured but at the same time they made the experience so enjoyable it made it easier to buy. I was going to buy used but decided to buy a 2014 model instead. On another note, Tammy Stafford is one of the most professional people I have ever known. Her dedication to service knows no bounds. You are very fortunate to have her as an employee. More

My experience began with Joseph Kelske and was completed with Stan Smith. I was impressed with both their team work and professionalism. I have never experienced a dealership where salesmen were seemingly with Stan Smith. I was impressed with both their team work and professionalism. I have never experienced a dealership where salesmen were seemingly willing to coordinate a sale with another associate. Both have followed up concerning my experience with the company, ensuring my satisfaction. Chelsea was absolutely charming and very informative. Such a pleasure to work with. Tony appeared to have a genuine concern for everyone within his visual field. I sincerely appreciate the feeling of warmth that he generated and voice of concern that he expressed. I have enjoyed my MB very much and will definately be a returning customer. The customer experience was first class, as is the automobile, hands down. Sonya More

This is the second time that I purchase a Mercedes-Benz vehicle from your dealership. I live in McAllen, TX which is 6 hours away but I travel to Sugarland for a reason; great customer service. Everyone is vehicle from your dealership. I live in McAllen, TX which is 6 hours away but I travel to Sugarland for a reason; great customer service. Everyone is so friendly and eager to help! Charlie Chang, specifically, was beyond helpful in helping my husband and I find the perfect car for us. We were so indecisive about which car to pick, and he was very patient and understanding with us throughout the entire journey. I will be a returning customer without a doubt! Great job guys! More

Great customer service specially by Frank and Bojan. The reason I came back to MB Sugarland was Frank's customer service ad Bojan really went above and beyond to make this experience great. Thank You reason I came back to MB Sugarland was Frank's customer service ad Bojan really went above and beyond to make this experience great. Thank You Kashif S. Bawany More

They made me feel at home, they understood my situation and we took care of most paperwork over the phone. I was not at the dealership long, and I got exactly what I wanted!!!!!! and we took care of most paperwork over the phone. I was not at the dealership long, and I got exactly what I wanted!!!!!! More

I have been a customer of Sugar Land Mercedes for many years. When it came time to trade in my old Kompressor for a new car, I knew I would buy a CPO from Sugar Land. And they did not disappoint. From years. When it came time to trade in my old Kompressor for a new car, I knew I would buy a CPO from Sugar Land. And they did not disappoint. From the moment I walked onto the lot, to the time I drove out was a total of 3.5 hours. Bojan Secerkadic was very knowledgeable and patient. Mike Baches helped us to find exactly what I wanted, and Harry St. Clair took care of all the paperwork quickly. Was the most pleasant buying experience I have ever had with a car. I will always recommend Sugar Land over Greenway hands down! More

I went in looking to order the brand new 2014 CLA 250 and my salesman, Frank Kelske, made it a wonderful, stress free, hassle free experience. I'm a very demanding, informed customer and Frank is as honest my salesman, Frank Kelske, made it a wonderful, stress free, hassle free experience. I'm a very demanding, informed customer and Frank is as honest as they come. I advised him of everything I wanted in the car and he was able to find the car already in shipment, which cut dowm my wait time by 6 weeks. He put my mind at ease, kept me informed throughout the entire process and followed up with me several times after my purchase to make sure I was completely satisfied. If you're in the market for a new or used Mercedes Benz, visit Frank Kelske at Sugar Land MB, you won't regret it. More