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Mercedes-Benz of Sugar Land
Sugar Land, TX
513 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Top Reviewed Employees
Latest Reviews
June 03, 2025
Mercedes-Benz of Sugar Land deserves ZERO stars!
!!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. Ther
More
by JGriffin
Employees Worked With
Other Employees :
Vehbi Karabag, Ammro, Kenneth W. Enders, James Goodman
March 11, 2025
Called to get a quote for repair, transfered to the
service department, put on hold for 21 min before i decided to call back, then they hang up on me, so i call back, they transfer me again and after w
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by knutklausen
Employees Worked With
Jon Beyleveld
February 08, 2025
Very unprofessional service!
As a good customer called took appointment, walked in picked the car, gave the offer finish the documents, purchased the insurance and waiting for t
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by yousfshamsi
Photos & Amenities
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
- Complimentary Computer Workstations
