Back

Mercedes-Benz of Sugar Land

Sugar Land, TX

3.6
513 Reviews
Contact Dealership

15625 Southwest Fwy

Sugar Land, TX

77478

Directions

Top Reviewed Employees

Kenneth Hughes at Mercedes-Benz of Sugar Land

Kenneth Hughes

Executive Sales
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Michelle Ward at Mercedes-Benz of Sugar Land

Michelle Ward

Assistant Service Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Sean Sullivan at Mercedes-Benz of Sugar Land

Sean Sullivan

VP of New Car Sales
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
David Di at Mercedes-Benz of Sugar Land

David Di

Asst. Service Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

June 03, 2025

Mercedes-Benz of Sugar Land deserves ZERO stars! !!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. Ther More
by JGriffin

Employees Worked With

Sean Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vehbi Karabag, Ammro, Kenneth W. Enders, James Goodman

March 11, 2025

Called to get a quote for repair, transfered to the service department, put on hold for 21 min before i decided to call back, then they hang up on me, so i call back, they transfer me again and after w More
by knutklausen

Employees Worked With

Jon Beyleveld

February 08, 2025

Very unprofessional service! As a good customer called took appointment, walked in picked the car, gave the offer finish the documents, purchased the insurance and waiting for t More
by yousfshamsi

Employees Worked With

Willie Antonio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew

Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
  • Complimentary Computer Workstations