Mercedes-Benz of Sugar Land

Had such a great experience with Kenneth! I can’t recommend him enough! We originally looked into shopping at Clear Lake and after a poor experience, we decided to go out to MB of Sugarland. We walke recommend him enough! We originally looked into shopping at Clear Lake and after a poor experience, we decided to go out to MB of Sugarland. We walked in with no appointment and ended up purchasing a GLC that day. Kenneth was so helpful and patient during the entire process. He’s so friendly and was excited about the process and was never once pushy. I was nervous for my first buying experience but thanks to Kenneth, it was such a breeze. Highly recommend! More

A great place to buy a car All of the employees were considerate and offered help at every turn. Pete Sanchez was the salesperson we dealt with. He keeps his word. If he promis All of the employees were considerate and offered help at every turn. Pete Sanchez was the salesperson we dealt with. He keeps his word. If he promises you something, he delivers. He knows the mercedes line like the back of his hand and listens to what the customer has to say -- pretty rare at a car dealership. Overall, a very enjoyable experience and we wound up purchasing a certified pre-owned vehicle on the first visit. More

Mercedes Benz Sugarland provided me with a great first experience. Pete Sanchez was very kind, encouraging, and patient. He guided me through every step and helped me with the purchase of my first Mercede experience. Pete Sanchez was very kind, encouraging, and patient. He guided me through every step and helped me with the purchase of my first Mercedes. Meeting him was a blessing. More

Buying a new mercedez Terra Kurtz went far and beyond with the customer service . She really fought for us to get us the best deal. She is a fighter !! Effective and produc Terra Kurtz went far and beyond with the customer service . She really fought for us to get us the best deal. She is a fighter !! Effective and productive !! More

Great place One of the BEST car buying experiences ever. I went in on a Monday at 1:40 pm and was done signing my deal by 3:02 pm! The sales team consisting of V One of the BEST car buying experiences ever. I went in on a Monday at 1:40 pm and was done signing my deal by 3:02 pm! The sales team consisting of VP Sales Sean S., Sales Assoc. Pete S. Delivery Specialist Sara A. , and Finance Mgr. Anil S. were the most professional TEAM assembled. After being told by Sandy at MB-Greenway, I was disliked by PJ their Sales Manager, this sales experience was refreshing. They were HONEST, FAIR, PATIENT, and ATTENTIVE of my needs. The Team, answered all questions, explained the process, and kept the buying experience professional. I love my new 2019 vehicle and I would highly recommend MB Sugarland! I was treated with respect and dignity just as the “guys” purchasing their vehicles were treated. As a female, your car buying experience shouldn’t be intimidating or overwhelming; this is the store where all Females are afforded the same car buying experience as Males. Clients won’t endure high-pressure sales tactics, falsehoods about pricing, and condescending dialogue; what you will receive is the type of car shopping experience you deserve. I highly recommend the MB Sugarland Store for all your vehicle purchase needs. For “inner loopers” like me the drive to Sugarland MAY seem like a world away but I can assure you it’s worth the drive. The Store has more of a FAMILY feel to it as opposed to a major corporate car dealership only interested in moving units. Save yourself the hassle and stress of “wondering if you’ll receive a fair deal” at other dealerships and make the drive to Sugarland, it’s worth it. You will be greeted with a smile and you’ll drive away in your new vehicle with an even bigger smile! More

Awesome Team! I had a awesome experience here at Mercedes Sugar land. Terra Kurtz (Superb Sales Agent)- Very kind patient and understanding. I felt really relax I had a awesome experience here at Mercedes Sugar land. Terra Kurtz (Superb Sales Agent)- Very kind patient and understanding. I felt really relax through out the process and making a deal with her. She's a very professional sales agent! Thanks again Terra! David Lefkowitz (Sales Supervisor) -Really awesome! I should say very straight forward and willing to understand clients! Dawn Villareal (Finance Dept) -She has a positive vibe when you talk to her. She'll explain things very thoroughly and she wont force you on things that the client doesn't like. -She's really nice! Chris Mazloomi (Delivery Specialist) -Very detailed when explaining gadgets and how to use items inside the car. Before I had a bad experience with car dealerships but when I met this team in Mercedes-Benz of Sugarland it was a fast relaxing process. Again thank you for the experience! To all future clients Hope you look for these guys! More

Purchased GLC 2019 Today we purchased a GLC from MBSL. The experience was very comfortable and pleasant. The sales rep Pete Sanchez was very professional, friendly and h Today we purchased a GLC from MBSL. The experience was very comfortable and pleasant. The sales rep Pete Sanchez was very professional, friendly and helpful. Most importantly, he was able to apply the incentives to our purchase. Overall, we are very happy about the new car purchase. Thank you Pete. More

Good folks! Went in for an oil change of my 2016 Sprinter 2500. I believe the name of the service rep was Craig, and, he was an outstanding individual and took ca Went in for an oil change of my 2016 Sprinter 2500. I believe the name of the service rep was Craig, and, he was an outstanding individual and took care of everything and gave me a discount. Thank you More

MB of Sugarland sets the bar for Customer Service Words can't express the level of excellence in customer service MB of Sugarland has. Every person from sales to finance, service to management ALL we Words can't express the level of excellence in customer service MB of Sugarland has. Every person from sales to finance, service to management ALL were incredibly helpful and knowledgeable. They resolve issues quickly and exceedingly well! I've owned quite a few cars and have never received this level of customer service. You guys definitely set the bar! Thank you Willie (Antonio), David L, Sujith and Dave! 10 Stars! More