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Mercedes-Benz of Tampa

Tampa, FL

4.2
3,454 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,454 reviews

January 20, 2026

Over the years, Joey, continues to be very thorough with explanations from necessary repairs, options to costs. A loaner was available and my car repair completed in a timely manner. More

by cruz2ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Helenek
January 15, 2026

Bought a 580 GLS today. Dealt with Daniel Harkins. He was very knowledgeable. Incredible service.*****. But this site to recommend people is difficult to get acceptance More

by mikedoherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Harkins
January 12, 2026

Once again, my service visit was extremely satisfying. My car was done on time and I was able to get a loaner car. Brian Rupar coordinated everything and he was responsible for making it a seamless proces More

by csdgleason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rupar
December 23, 2025

Very thorough and accurate explanations from Service Manager regarding necessary repairs and options and costs. More

by sethbrubaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha Langston
December 21, 2025

Good, friendly no hassle service. Derrick the salesman was frendly and knowledgeable. Went in made an offer ,Offer accepted and was out in minimal time. Recommend This dealership and More

by RRRS550
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick Rodriguez
December 13, 2025

Had to have a tire replaced. From the first contact with Brian, my service advisor, took care of the tire replacement. He handled the warranty on the tires and I was out the doo More

by keithchristy.derm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
November 17, 2025

Diana Perez and Fernando Rosas are the best! They always get me in and make sure my car is taken care of. They are direct honest and always make me feel like part of their family! I don't take m More

by Jeyson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez, Fernando Rosas, Fernando Muniz
November 16, 2025

Jaden gave me loaner right away and my car was fixed and ready in 3 days More

by Basil.Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Silvers
Nov 16, 2025 -

Basil.Allison responded

I have 3 Mercedes which were not purchased at Courtesy Mercedes. But I use Courtesy for my service for all my cars. I trust my service writer Jaden Batten for her honesty

October 25, 2025

Guess I should have read these reviews before doing business there. I purchased a used 2020 Cadillac with only 60k miles from them. Typically trade-ins are run through the service dept. and repairs mad More

by allen33825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance - Mohammad
Oct 31, 2025 -

Mercedes-Benz of Tampa responded

Allen, I’m truly sorry to hear about your experience. We take concerns like yours very seriously, especially when it involves vehicle quality and warranty expectations. I'd appreciate the opportunity to personally review your situation and see how we can make things right, please don’t hesitate to reach out. Alexander Glickman General Manager, Mercedes-Benz of Tampa 813-865-8111

August 05, 2025

They basically scammed my senior mother. From a car with dangerously low tires. Took months to get the car properly registered. To changing the terms of the lease and not responding to ema More

by lcp8199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy laing
Aug 07, 2025 -

Mercedes-Benz of Tampa responded

We're very sorry to hear about your mother's experience and take these concerns seriously. This does not reflect the level of service we strive to provide. Please reach out directly so we can better understand what happened and work toward a resolution. Alexander Glickman General Manager, Mercedes-Benz of Tampa 813-816-6011

Aug 08, 2025 -

lcp8199 responded

Thats funny because I had to email Mr Awada three times to get a response and I cc’d you and didn’t get a call or email back. And when I called about the tires same the run around and no response. No there’s an issue with the prepaid service. The experience keeps getting worse!

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