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Mercedes-Benz of Tampa
Tampa, FL
3,445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,445 reviews
August 05, 2025
They basically scammed my senior mother. From a car with dangerously low tires. Took months to get the car properly registered. To changing the terms of the lease and not responding to ema From a car with dangerously low tires. Took months to get the car properly registered. To changing the terms of the lease and not responding to emails to rectify the situation. More
by lcp8199
Employees Worked With
Billy laing
July 29, 2025
Showing 3,443 reviews July 28, 2025 SALES VISIT - USED I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very USED I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very professional and knowledgeable. She was able to keep me informed about the purchase and delivery of my car. A few repairs were made and she delivered the car as promised. Thank you for making my purchase a pleasant experience. LESS by Sharon SALES PRICE TRANSPARENCY PURCHASE TIME FINANCE EXPERIENCE RECOMMEND DEALER YES EMPLOYEES WORKED WITH More
by Sharon
Employees Worked With
Sophia Vestrini
July 28, 2025
I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very professional and knowledgeable. She was able to keep me infor impressed with Sophia Vestrini. She met me when I entered the dealership and was very professional and knowledgeable. She was able to keep me informed about the purchase and delivery of my car. A few repairs were made and she delivered the car as promised. Thank you for making my purchase a pleasant experience. More
by Sharon
Employees Worked With
Sophia Vestrini
July 11, 2025
I brought my Mercedes in with 140,000 miles still running like new, but I was ready to trade up. Sophia greeted me at the dealer entry and was an expert in listening to what I was looking for. I entered th like new, but I was ready to trade up. Sophia greeted me at the dealer entry and was an expert in listening to what I was looking for. I entered the building with the idea of better understanding my trade in value. I left the building with a new car at my target net cost. Over the years I’ve enjoyed quality service from Mercedes of Tampa Bay’s service department. Their sales team is equally excellent. Mercedes has proven to be a great value in car ownership. More
by Tmischka
Employees Worked With
Sophia was the key to my car buying decision, Christian Garvey
June 04, 2025
I had a terrible experience with the A/C service at this dealership. In September 2024, I brought my car in because the A/C was blowing warm—not hot, but clearly not working right. I was told the refrigeran dealership. In September 2024, I brought my car in because the A/C was blowing warm—not hot, but clearly not working right. I was told the refrigerant was low, and paid around $400 for a recharge. I was not informed of any leak or underlying issue. On May 29, 2025, I noticed the A/C was warm again. I immediately called the dealership, and they scheduled a check-up for the next day, May 30, at 11 AM, assuring me it would be inspected at no cost. On May 30, I received a call from the service advisor, Joey, who said everything looked fine and there were no leaks. He offered to refill the refrigerant for $380 plus tax. Trusting their judgment, I agreed and paid. After the service was completed, I was suddenly told there was a small leak and my compressor was now bad, with an estimated repair cost of over $4,000 (plus tax). John silvers offered only a $300 discount. This was extremely disappointing. There was clearly a breakdown in communication and a lack of proper diagnosis from the start. I was led to believe my A/C system was fine after the first and second visits. Now, my compressor no longer turns on, and the A/C no longer blows cold at all. It went from slightly warm to completely hot, and I was not warned of any risk before the system failed. I asked for a refund or more appropriate resolution, but was denied. I no longer trust this dealership and will not be returning for any future service. Their failure to properly diagnose and address the real issue led to a much more expensive repair, and they refuse to take responsibility. I More
by jthan01
Employees Worked With
John Silvers
May 17, 2025
I had a fantastic experience working with Dylan Caraballo at Mercedes-Benz. From the moment I walked in, Dylan was incredibly professional, attentive, and genuinely understood what I was looking for. He took at Mercedes-Benz. From the moment I walked in, Dylan was incredibly professional, attentive, and genuinely understood what I was looking for. He took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect vehicle. The entire process was smooth and enjoyable thanks to his expertise and friendly attitude. I highly recommend Dylan to anyone looking for a knowledgeable and dedicated salesperson. Thank you, Dylan, for making my car-buying experience so positive! More
by sherneatha
Employees Worked With
Dylan Caraballo
April 29, 2025
Chris Ramirez is one of the best most patient and knowledgeable sales guys I have ever worked with. Even though I did not purchase a car with him, I wish they had the one I wanted in stock that day knowledgeable sales guys I have ever worked with. Even though I did not purchase a car with him, I wish they had the one I wanted in stock that day because I needed one ASAP. More
by Sunshine
Employees Worked With
Chris Ramirez
April 01, 2025
Warning: Do not take delivery if something is missing — even if you have it in writing. I was promised a second key fob in the paperwork, and they still refused to provide it after the sale. Once you le even if you have it in writing. I was promised a second key fob in the paperwork, and they still refused to provide it after the sale. Once you leave, they stop responding and deny responsibility, no matter what was agreed upon. Their “certified” or “as-is” terms seem to be used as excuses to avoid accountability. Lesson learned: If anything is missing — key, accessories, parts — do not sign, do not take the vehicle. They will not make it right later More
by shijuh
Employees Worked With
Juan
March 28, 2025
We are so happy we trusted Benz of Tampa with our first ever out of state car purchase. It helped that they had the best price, best condition, perfect carfax, and most loaded example of the vehicle we wer ever out of state car purchase. It helped that they had the best price, best condition, perfect carfax, and most loaded example of the vehicle we were shopping for. Our salesman Anas was just fantastic and his professionalism dealing with an out of state buyer was a major relief. He patiently and deftly addressed our questions and set up a video call to show us around the car stopping for anything we asked for a closer look at. He also took time in that call to tell us what he knew about the features and creature comforts loaded into the vehicle. At this point, we knew it was going to be great experience with the dealer, however we still wanted to be careful… Leaving home our flight was delayed due to weather and the struggle was real at the airport. We spent 13 hours in our own hometown airport as tornadoes rampaged between here and Tampa.. so we had to get the car the next day. Arriving at the dealership we actually managed a sneak peak of the car while pulling in. First impression? The car is jaw—droppingly well detailed and… What a dealer!!! The nicest Mercedes Benz cars I have ever seen. How exciting. Anas quickly welcomed us and he was so friendly, professional, and well dressed. He thanked us for coming and promptly asked us if we had had our coffee yet. He brought us to his barista and had lattes made for my wife and I. My wife had a chai latte and found it delicious! Anas took us to the car for a walk around and test drive and wow… Kudos to the detail shop the car was better than new. The airport is close by so we had great long roads to test drive to my heart’s content. Everything was right with the car even the tread on the tires was 10/10 so we got back and Anas connected us with his finance manager. Anas had started the finance team on the paperwork while we went for a test drive, so our meeting with the friendly finance manager was quick, easy, professional. After 5 minutes the car was ours. While we were with finance Mr. Anas had two fresh lattes made for us to go. There is so much more I can say about how much of a pleasure it was to work with Anas but I don’t have the words. He was fair with us on the negotiation as well. I’m just so thankful. He’s the best. Our ride home was perfect and included a stop at a gorgeous Florida beach. Overall, we had the best dealer experience we could have ever imagined. We know first of all we are very lucky and we are so thankful to Anas and his team. You can absolutely trust Mercedes Benz of Tampa. They will treat you fairly and leave you be delighted. Ask for Anas! More
by angels_rescues.4c
Employees Worked With
Moe Awada
