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Mercedes-Benz of Tampa
Tampa, FL
3,442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,442 reviews
August 08, 2016
Dan's Service was fast and customer service was excellent. Upon arrival i was greeted and helped right away by dan. The service was fast and customer service was excellent. Got my car back nice and cleaned. Th Upon arrival i was greeted and helped right away by dan. The service was fast and customer service was excellent. Got my car back nice and cleaned. The service was great. More
by biggs127
Verified CustomerEmployees Worked With
Dan Willing
August 08, 2016
Excellent service visit Dan willing did a great job like always. Great service center. Mercedes does an excellent job taking care of its customers. Cafe is a nice perk to hav Dan willing did a great job like always. Great service center. Mercedes does an excellent job taking care of its customers. Cafe is a nice perk to have while you wait. More
by MATT.BRAZIS39
Employees Worked With
Dan Willing
August 08, 2016
Great customer service So far I've had great experiences with this dealership. They are always prompt and courteous when picking up my car for service and at drop off. The c So far I've had great experiences with this dealership. They are always prompt and courteous when picking up my car for service and at drop off. The car drivers are so nice!! Ellen has been a great service advisor, always letting me know the options so that I can make an informed decision. They have stood by all promises and work. More
by M_LANSBERG
Employees Worked With
the car delivery persons, Ellen Tackett
August 08, 2016
Great service Arrived, was taken care of right away, explained and was shown pictures of nails in tire and others needed to be replaced. Car was serviced and I was Arrived, was taken care of right away, explained and was shown pictures of nails in tire and others needed to be replaced. Car was serviced and I was able to leave with a car while tires were being replaced. More
by RDSOL0
Employees Worked With
Dustin Rogers
August 08, 2016
Timeliness of service I had a chunk torn out of my right front tire on Friday morning when I accidently hit a curb in a parking lot. Mercedes was able to get me in right a I had a chunk torn out of my right front tire on Friday morning when I accidently hit a curb in a parking lot. Mercedes was able to get me in right away to replace the tire. David, my service manager, was excellent and had the service team check a few other items while the car was there. More
by STEFANIE2
Employees Worked With
David Vaughan
August 07, 2016
Best Sales Rep John Creighton Our visit to Mercedes Benz Tampa was sublime. We were fortunate enough to get to work with John Creighton and he worked diligently to get us the exact Our visit to Mercedes Benz Tampa was sublime. We were fortunate enough to get to work with John Creighton and he worked diligently to get us the exact car we wanted. He was very attentive to the needs of our family and ensured we got exactly what we needed. He was very professional and made the buying experience enjoyable; a great ambassador for the company. We also worked with Jerry Cardine to finalize the financing and he too delivered exceptional service. A very friendly individual with great humor who again made the experience a great one. Finally we met with Grace Imeh as she gave us the full tour of the vehicle's electronics system. An amazing personality and all round fantastic representative for the company. More
by whitec250
Employees Worked With
John Creighton, Jerry Cardine, Grace Imeh
August 07, 2016
Good Overall experience Would have liked to get both deals closed. Our offer still stands on the White 2016 F250 55K cash out the door :) Make that happen and I will write re Would have liked to get both deals closed. Our offer still stands on the White 2016 F250 55K cash out the door :) Make that happen and I will write reviews EVERYWHERE! I know you guys can make it happen! Oh and I love my new car!!! More
by khunnewell
Employees Worked With
Gary Green
August 05, 2016
Scheduled Maintenance Excellent and convenient. Mike was terrific. The process took 24 hours including the ordering and installation of parts. Appreciate the beverage bar f Excellent and convenient. Mike was terrific. The process took 24 hours including the ordering and installation of parts. Appreciate the beverage bar for customers as well. More
by jud_parker
Employees Worked With
Mike Nankovitch
August 05, 2016
Good, service with one exception I had an all around good experience, however, there was one major flaw with the service. I am 19 and was not able to get a loaner car to drive so i e I had an all around good experience, however, there was one major flaw with the service. I am 19 and was not able to get a loaner car to drive so i ended up spending about 3 hours just sitting around the dealership waiting for my vehicle to be fixed. Mean while I really needed to be at work all day and missed a lot by sitting in there waiting and wasting time... they didn't even manage to fix the car after all that time, so somehow i'm supposed to go waste another whole day waiting around the shop without a car. More
by COSGRAY
Employees Worked With
David Vaughan
August 05, 2016
Outstanding MB Experience I have been a Reeves Audi customer since 2000. There is NO comparison the two experiences. Shedrick, Larry, Angelo and my service person blew Audi"s T I have been a Reeves Audi customer since 2000. There is NO comparison the two experiences. Shedrick, Larry, Angelo and my service person blew Audi"s Team out of the water!! Love the car and the customer service!! More
by apage0924
Employees Worked With
Shedrick Payne, Rick Acosta, Angelo Panico, Larry Pfingsten
