
Mercedes-Benz of Tampa
Tampa, FL
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Courteous, responsive, forthcoming, prompt, informative. Routine service ...last of five prepaid service intervals. As always, Mike was responsive and helpful with getting my pre-scheduled visit started and Routine service ...last of five prepaid service intervals. As always, Mike was responsive and helpful with getting my pre-scheduled visit started and in progress very quickly. He answered each of my questions cheerfully and thoroughly. Mike is always very courteous and engaging and follows up on any outstanding questions that arise. He introduced me to one of the F&I guys who discussed my options for continued service and looked up my extended warranty limits so I could decide about trade in or not. More
Leave it to the experts I had tires installed at a third party and the check tire pressure light came on shortly afterwards. The installers checked it and said it must be a c I had tires installed at a third party and the check tire pressure light came on shortly afterwards. The installers checked it and said it must be a car issue because the tires were good. I had another shop check and they added air. This only resolved the issue temporarily. The light came back on next time I drove the vehicle. I took it to the Mercedes of Tampa and they diagnosed the issue. It was a simple fix. The tire pressure sensor had to be reset. They did this at no cost and did a complementary wash. That's why I'll leave it to the professionals at Mercedes of Tampa next time. More
New Customer Experience I'm a new customer to Mercedes Benz. The staff at MB of Tampa were very easy to work with. Aaron and Richard were great. Aaron did great with follo I'm a new customer to Mercedes Benz. The staff at MB of Tampa were very easy to work with. Aaron and Richard were great. Aaron did great with follow up during and after the purchase. Adil was awesome, he worked with us to get the best rate and made us comfortable during the finance process. I would highly recommend everyone we worked with. Thanks for a great experience. Michelle and Kenneth PS....We even got Chipotle, that was great! More
Superior service every time, and I visit a lot. Over the last three years Rick has helped me restore a 2003 G 500, he has always been attentive, responsive, and even curious about my project and gon Over the last three years Rick has helped me restore a 2003 G 500, he has always been attentive, responsive, and even curious about my project and gone above and beyond his station to help me solve odd issues with a 13 year labor of love. My experiences were always so great that I entrusted "Cookie" and Rick to repair/upgrade a Ferrari 360 while I was out of town, Rick gave me pictures and facetime updates on the work - they did a great job. Last Friday I called about a auto question and Rick let me know that a low mile 2015 G 63 had come in to the dealer (one of my dream vehicles) so I went in to see it. Rick introduced me to the GM Don and he let me take it home for the weekend...well, apparently Rick and Don knew that 560 lbs of torque was more powerful than my will power and no self respecting "car guy" is going to give up a fantastic price on a 7,200 mile loaded G 63 with upgraded leather and carbon fiber (if he can)...so Rick checked in with me over the weekend several times, and ultimately sold me the truck at his service desk on the next Monday morning...I'm guesssing it's the first time a G 63 sold accross a service desk (of course Rick sold me the wheel protection package). I am happy to tell this story because this is how a authentic sales relationship works, I would not care about the G 63 at the dealer if I did not know that Rick cared and knew about my automotive interests. This spontanious sale was a long time building.. it's built over years on several cars. And to be fair, I would probabaly bought it from Vito if he was not having his little boy that exact weekend, he has always been great about the soft sale trying to learn about my interests to see if I would upgrade. Congrats Vito! More
wheel locks installed The work was quickly and completely done.I purchased the wheel locks from the parts department at an exceptionally good price and had them installed o The work was quickly and completely done.I purchased the wheel locks from the parts department at an exceptionally good price and had them installed on my new car.This was my second vehicle purchased from Robert Weisgal and the entire process was a complete pleasure once again. More
Two E350's Aaron worked hard to get us the deal we were looking for, and we drove away with two very nice pre-owned certified E350s. After our previous E350 was Aaron worked hard to get us the deal we were looking for, and we drove away with two very nice pre-owned certified E350s. After our previous E350 was totaled the week before, it was great to have someone committed to making the deal happen. More
Richard Williams experience 7/29 - 8/2 Overall good, but service missed one item requested (code for radio to work), and also picking up my car was delayed, car wash > hour wait Overall good, but service missed one item requested (code for radio to work), and also picking up my car was delayed, car wash > hour wait More
Regular Service on 1 year of purchase. Got there early & Dave fit me in as his 8am appt. did not show up. Thanks for the great service.I waited for my vehicle . The wait time was fine Got there early & Dave fit me in as his 8am appt. did not show up. Thanks for the great service.I waited for my vehicle . The wait time was fine. More
Simon Tickett I just picked up one of the first 2017 SLC300 in the area. This was my 5th Mercedes and Simon made the deal work for me. He told me the best Mercede I just picked up one of the first 2017 SLC300 in the area. This was my 5th Mercedes and Simon made the deal work for me. He told me the best Mercedes could do to make it a win-win for both parties. I will be back to see him for Mercedes #6. All my prior cars were serviced at Mercedes of Tampa and Dave Zupkosky and Bob Net have always been straight shooters. Thank you MB of Tampa! More
Raving Fan!! I've purchased numerous vehicles from this dealership and always have had a great experience. Everyone is very professional and knowledgeable in thei I've purchased numerous vehicles from this dealership and always have had a great experience. Everyone is very professional and knowledgeable in their area of expertise. More