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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,438 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,438 reviews

June 30, 2021

Jason Pierce at Mercedes Tampa is exceptional. His knowledge of the vehicles is second to none. Thank you. More

by terrytampa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Pierce
Jul 07, 2021 -

Mercedes-Benz of Tampa responded

Hello terrytampa, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 24, 2021

If you come here or call in, ask for Andrew (Andy) in the service department . It’s the only way to get something done super quick and very professional! Even when I was standing at his desk before he got to More

by Msuber2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 01, 2021 -

Mercedes-Benz of Tampa responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

May 30, 2021

I believe that Mercedes-Benz of Tampa, with Alexandra Paulsen gave me exceptional, fast and quality service. He was very friendly, and helped me quickly and efficiently. She is very professional with g More

by Annia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Paulsen
May 30, 2021 -

Annia responded

Quality of work Five stars

May 14, 2021

Jaden did an excellent job getting me an appointment within 1 day of my call. She also had a courtesy car available for me, which is not easy. Thank you again Jaden Nick B More

by Flywatermedical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Batten, Jaden Batten
May 17, 2021 -

Mercedes-Benz of Tampa responded

We really appreciate this positive review! Thanks so much!

May 05, 2021

3 days for replace 2 wipers… very unprofessional, without any comment , it’s not the first time, always same excuse, “ they’re behind “… this is Mercedes in Tampa More

by bordeianujean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Swenson, Fernando Muniz
May 07, 2021 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to leave your review. I understand the frustration that you experienced and apologize for any unprofessional experience that you had with our team. I would like to speak with you, if you would please reach out to me at your earliest convenience. Alex Glickman, General Manager, 813-580-5251

April 24, 2021

Bo did a fantastic job on such short notice. He really goes above and beyond the call of duty to help people out. The man is bright and understands the problem and will work with you thoroughly to get a s More

by NunyaBusiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Jaap
Apr 26, 2021 -

Mercedes-Benz of Tampa responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 15, 2021

We had service on our PleasureWay Ascent TS. Had to have the back camera recalibrated for the new windshield. The service was do e promptly and professionally. More

by Snowflake Yourcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 16, 2021 -

Mercedes-Benz of Tampa responded

Thanks for the great rating! We are always happy to help!

April 15, 2021

1) First Major Complaint I purchased a 2018 s560 at this 1) First Major Complaint I purchased a 2018 s560 at this dealership and it has been a nightmare. The vehicle had some damages that I was told would More

by Scott at Exclusive Digital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noah Rais
Apr 19, 2021 -

Mercedes-Benz of Tampa responded

Scott, We appreciate you sharing your review. I regret to hear about the difficulty you’ve had in getting answers to your questions, as well as for any lack of customer service you’ve experienced. I would be happy to answer any questions you may have. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

April 15, 2021

Would not do business with these guys. Used deception in covering up defects, were too lazy to check on the car's status, and mislead me on timing, costing me a 6 hour trip. More

by wilst55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Masky, Michael Alvarado, Vito Bosco
Apr 19, 2021 -

Mercedes-Benz of Tampa responded

We appreciate you taking the time to share your review with our team. I regret to hear that you feel this way about your experience and that you feel you experienced deception on our behalf. I would be happy to answer any questions you may have, if you would please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

March 18, 2021

Oh my! My card runs brand new now. So impressed with the work that was done! Jason was my service provider! Kudos to the mechanic that did the diagnoses and repairs! More

by LynoneLove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pierce
Mar 19, 2021 -

Mercedes-Benz of Tampa responded

LynoneLove, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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