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Mercedes-Benz of Tampa
Tampa, FL
3,442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,442 reviews
July 27, 2016
A HUGE Thank YOU ! Your professionalism, expertise and exceptional customer service skills are exactly what every car buyer hopes for but rarely comes across. A huge tha Your professionalism, expertise and exceptional customer service skills are exactly what every car buyer hopes for but rarely comes across. A huge thanks to all of you for making this process a great one for our family !!! More
by a.marin
Employees Worked With
Kern Charles, Kevin Cao, Richard Diaz, Brett Tatum
July 27, 2016
Best experience My wife and I bought a car at Mercedes Benz of Tampa a few days ago. The experience was excellent. Although this dealership was one of the many differ My wife and I bought a car at Mercedes Benz of Tampa a few days ago. The experience was excellent. Although this dealership was one of the many different makes that we looked at, Gary made it the one to buy from. More
by nhassani
Verified CustomerEmployees Worked With
Kevin Cao, Gary Green, Brett Tatum
July 27, 2016
Service flaw My experience at Mercedez was good but it could've gone way better. This is my first experience in a brand that everyone says is the dream brand. Moe My experience at Mercedez was good but it could've gone way better. This is my first experience in a brand that everyone says is the dream brand. Moe and Jerry were great! through out the process. My disappointment started in the services department. As I was so excited for my first ever owned Mercedez was being watched by the dealer. Guess what? It was scratch on the rear bumper. However, I understand that as humans we fail and the director of services took ownership and fixed it with a paint job. So I got a loaner for about 5 days. When I went to pick up the car the rear bumper was fine but guess what happened now? The waterways to ensure water goes down on the trunk were taken off and never put back by the services department. As you may know, it rains everyday in Florida and if I had not noticed this flaw I would've been paying a lot of water damage on this vehicle. I honestly lost trust with this department. How can I bring my car for a regular service with trusting nothing will wrong???? Rick Acosta was great because he tried his best to have everything fixed but people behind the scenes just don't care. I am supposed to feel comfortable bringing my vehicle to Mercedez !!!! The dream brand right? Well I don't think that is the case. And no , no manager from the services area has called me to follow up ever since this incident. P.s. I went to the dealer one day and Gary green didn't seem like he wanted to sell cars; so I left. More
by EMITONY_7
Employees Worked With
Jerry Cardine, Gary Green, Rick Acosta, Moe Awada
July 27, 2016
Service Visit Superb customer service and addressed my vehicles needs. Mike provides detailed explanations regarding the work that will be done to my vehicle and up Superb customer service and addressed my vehicles needs. Mike provides detailed explanations regarding the work that will be done to my vehicle and updates me on the timeline to completion. More
by rjcoples
Employees Worked With
Mike Nankovitch
July 26, 2016
Outstanding service Speedy drop-off, beautiful and efficiently designed service center, excellent and speedy service, uncomplicated pick-up. Smiling, respectful faces eve Speedy drop-off, beautiful and efficiently designed service center, excellent and speedy service, uncomplicated pick-up. Smiling, respectful faces everywhere. Helpful attitude everywhere. Couldn't be better. More
by DTANELLA
Employees Worked With
Ellen Tackett
July 26, 2016
Outstanding Best car purchase experience ever. Everyone associated with the dealership was extremely professional, friendly and knowledgeable. I will certainly Best car purchase experience ever. Everyone associated with the dealership was extremely professional, friendly and knowledgeable. I will certainly recommend this dealership to my friends. More
by RBERG4192
Employees Worked With
Bernard Freedman, Jared White, Chris Copestick
July 26, 2016
Service was excellent. Dan has always been professinal and gets me in and out as well. Eric assisted as well. Both are great. To be honest service is the r was excellent. Dan has always been professinal and gets me in and out as well. Eric assisted as well. Both are great. To be honest service is the reason I continue to lease my cars from Tampa. More
by GMARTOCCIO
Employees Worked With
Eric Gonzalez, Dan Willing
July 26, 2016
Great attention to detail Buying a car is whatever you want to make of it. Dealing with MB of Tampa Bay was an excellent experience. I highly recommend MBoT Buying a car is whatever you want to make of it. Dealing with MB of Tampa Bay was an excellent experience. I highly recommend MBoT More
by SEAN7
Employees Worked With
Simon Tickett, Jared White, Dustin Rogers
July 26, 2016
Excellent Customer Service! GLC300 4Matic Great purchasing experience for a new GLC300 4Matic. Chad notified us as soon as a vehicle matching our needs arrived and we test drove immediately. Great purchasing experience for a new GLC300 4Matic. Chad notified us as soon as a vehicle matching our needs arrived and we test drove immediately. He helped us obtain an excellent deal and have the vehicle delivered quickly. The paperwork process was quick (even though it was actually paper this time!) This is our second car.... looks like we'll be back again when we need to replace them! More
by KYLETHORNTON
Employees Worked With
Chad Close, Kevin Cao
July 26, 2016
David provided perfect customer service. David went above and beyond to take care of my service needs. I communicate concerns about roadside assistance and he addressed them. I will defini David went above and beyond to take care of my service needs. I communicate concerns about roadside assistance and he addressed them. I will definitely ask for David for future service. More
by KARIREID
Employees Worked With
David Vaughan
