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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
July 12, 2016
Good technically, but wouldnt recommend Positives? Good technical service, friendly concierge directing traffic, ability to RSVP online. Service inside inconsistent, often seems almost indi Positives? Good technical service, friendly concierge directing traffic, ability to RSVP online. Service inside inconsistent, often seems almost indifferent. Huge wait times (last 2 visits close to 3 hours). More
by ROBERT3MILLER
Verified CustomerEmployees Worked With
Chris Lomanto
July 12, 2016
Making it right I have had my car serviced here since its purchase (2010) and have always had a pleasant experience. However, when I initially came in for my appointm I have had my car serviced here since its purchase (2010) and have always had a pleasant experience. However, when I initially came in for my appointment, I was not greeted or extended the courtesy I have come to expect. Fortunately, Bob, jumped in and turned the day and my commitment to Mercedes remained intact due to his commitment to customer service. More
by SKIESRUS1
Employees Worked With
Bob Net
July 12, 2016
Professional and excellent customer service! My expectations were high and I left a very satisfied buyer. From beginning to end, the process was smooth, with Mark being very helpful and knowledge My expectations were high and I left a very satisfied buyer. From beginning to end, the process was smooth, with Mark being very helpful and knowledgeable, as I had several questions and comments and he was very patient and relaxed the entire time. Kevin, our finance manager could have been a little more engaging, but I'll ignore his lack of interpersonal skills since he was fast and informative with the paperwork. Overall, great experience and a very nice facility! More
by dohelortiz82
Employees Worked With
Mark Sheets
July 12, 2016
Awesome! Very personalized service from both Jaden & Luis. Came to our home for vehicle purchase papers and for learning experience. Jaden, so friendly and k Very personalized service from both Jaden & Luis. Came to our home for vehicle purchase papers and for learning experience. Jaden, so friendly and knowledgeable. Thank you More
by ROBERTOALOMAR
Employees Worked With
Jaden Batten, Luis Garcia
July 12, 2016
Good service Mr Rogers is always helping my cars when I need to do. Some times without an appointment still he is very kinds to me too Mr Rogers is always helping my cars when I need to do. Some times without an appointment still he is very kinds to me too More
by AANDMKIM
Employees Worked With
Dustin Rogers
July 12, 2016
Always top notch Bob Net and Adil really take car of me. Always top notch Bob Net and Adil really take car of me and make me feel right at home. I always recommend Mercedes Benz of Tampa. Always top notch Bob Net and Adil really take car of me and make me feel right at home. I always recommend Mercedes Benz of Tampa. More
by chris.sims
Employees Worked With
Adil (Adam) Zidouhia, Bob Net, Mark Sheets
July 11, 2016
Perfect Purchasing Experience All the people we met are really nice and helpful. Jonathan for helping us build the car; Brett for the initial communications and updates during the All the people we met are really nice and helpful. Jonathan for helping us build the car; Brett for the initial communications and updates during the 2 months waiting time; James for nicely answering some of our financing questions; Jerry (very humorous!) for the perfect purchasing experience and also detailed introduction of all possible options; Raphael for a complete and informative walk-through of our new GLC-300; and special thanks to Bruno, who helped us from beginning to the end, he is knowledgeable on all our questions and can always find ways to fulfill our requests. More
by tianyipan0411
Employees Worked With
James Berger, Jerry Cardine, Jonathan Welty, Bruno Santelli, Brett Tatum, Raphael Brites Da Silva
July 11, 2016
Their service department is spot on! Ellen and Dan are a great service team!! They have always been great to me and family. They really go out of their way to please! Ellen and Dan are a great service team!! They have always been great to me and family. They really go out of their way to please! More
by Tampajack
Employees Worked With
Ellen Tackett, Dan Willing
July 11, 2016
Top notch experience Attention to my request from the start, and I'm 4 hours away from this dealership. They even assisted to lower my offer which I've never experienced. Attention to my request from the start, and I'm 4 hours away from this dealership. They even assisted to lower my offer which I've never experienced. More
by LIFEPROTECTIONSERVICES
Employees Worked With
Cary Jedlovec, Kevin Cao, Tom Fallon
July 10, 2016
Ellen is an Super Star. My experience is always positive and Ellen contributes to this experience. I've been buying and trading Mercedes since my first purchase in 1989. I h My experience is always positive and Ellen contributes to this experience. I've been buying and trading Mercedes since my first purchase in 1989. I have had many Service representatives but, none have been like Ellen T. More
by MICHAEL.GARI1
Employees Worked With
Ellen Tackett
