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Mercedes-Benz of Tampa
Tampa, FL
3,441 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,441 reviews
June 29, 2016
Best Service Advisor Rick Green is the absolute Best Service adviser! Rick always provide the best customer service for me and others that I know. The service is simply Rick Green is the absolute Best Service adviser! Rick always provide the best customer service for me and others that I know. The service is simply the best! More
by RKBARTHOLOMEW
Verified CustomerEmployees Worked With
Rick Greene
June 29, 2016
Very friendly and helpful sales stafg My sales rep Richard was great in providing a low pressure sales approach. He was also very helpful and patient which made me want to give him my busi My sales rep Richard was great in providing a low pressure sales approach. He was also very helpful and patient which made me want to give him my business. I had many options but wanted to give my business to Richard because of his friendly customer centric attitude. Would recommend him to my friends and neighbors. Rick green in service was also helpful and friendly overall although he didn't return my call on 2 instances. More
by davidhuangradiology
Employees Worked With
Ron surette, Rick Greene, Chris Cooprider, Richard Kemner
June 28, 2016
Personal Service My experience has always been great. I needed my car earlier than planned so I arrived at the dealership earlier. My service advisor, Dustin persona My experience has always been great. I needed my car earlier than planned so I arrived at the dealership earlier. My service advisor, Dustin personally drove the car to get it washed when it was ready. Excellent service and the car was ready earlier than planned. More
by Karlhaynes
Employees Worked With
Dustin Rogers
June 28, 2016
Everything went very well Bob Net always takes great care of me!!Whenever I come in they are very willing to work me in and if I come by they are willing to do a car wash which Bob Net always takes great care of me!!Whenever I come in they are very willing to work me in and if I come by they are willing to do a car wash which is wonderful. I also love the Autism program there!! More
by AIDALW1011
Employees Worked With
Bob Net
June 28, 2016
Truly an awesome experience! This was my wife's first new car. The service and attention to detail given by our salesman Arnell Howard was above and beyond what we could've expec This was my wife's first new car. The service and attention to detail given by our salesman Arnell Howard was above and beyond what we could've expected. There was a minor mixup in vehicle upon our arrival, but our salesman and management team handled it first class. I will buy my next Mercedes from them because they made the experience so comfortable. Our salesman has called and followed up with us to make sure we didn't have any problems or questions. Thank Arnell!!! More
by godilivemylife4u
Employees Worked With
Arnell Howard
June 28, 2016
Sales Employee Moe was wonderful to work with. He always kept me informed and there was no pressure. I will return at the expiration of my lease and request Moe. Moe was wonderful to work with. He always kept me informed and there was no pressure. I will return at the expiration of my lease and request Moe. More
by Tarpon Springs
Employees Worked With
Kevin Cao, Grace Imeh, Moe Awada
June 28, 2016
Gary is the best! Gary Green was exceptional with regards to service and knowledge. He was a pleasure to work with and made sure my budget, needs and comfort were met. Gary Green was exceptional with regards to service and knowledge. He was a pleasure to work with and made sure my budget, needs and comfort were met. First class service! My first Mercedes purchase experience with Gary and the MB-Tampa has created a loyal customer for life. More
by sk2001
Employees Worked With
Gary Green
June 28, 2016
Wonderful Experience I've bought many cars in the past, and this was by far the easiest purchase. Yes I did my homework and I worked for all the rebates and discounts and I've bought many cars in the past, and this was by far the easiest purchase. Yes I did my homework and I worked for all the rebates and discounts and interest rates, but I was very impressed with the ease of which they didn't nickel & dime me. I didn't feel frustrated or angry which I have in the past at other dealerships. More
by buddy6kixx
Employees Worked With
Bruno Santelli
June 28, 2016
Wonderful experience Very happy with the customer service that I received! John Creighton was amazing to work with. Jerry made the financing portion very quick to get me Very happy with the customer service that I received! John Creighton was amazing to work with. Jerry made the financing portion very quick to get me on my way. More
by jessicarwalsh
Employees Worked With
John Creighton, Jerry Cardine
June 28, 2016
Fictious repair proposal...tried to scam me! I got a sensor light on my dashboard saying I had low tire pressure. I took it to the Mercedes dealership of Tampa on Dale Mabry to have them look at I got a sensor light on my dashboard saying I had low tire pressure. I took it to the Mercedes dealership of Tampa on Dale Mabry to have them look at it. I got a call back from the service dept saying that (A.) all 4 tires needed to be replaced (B.) all 4 rims were bent (C.) the car needed alignment. All for the quoted price of $2,500!!!! This was an interesting diagnosis as (A.) I purchased new tires from that very service dept 8,900 miles ago (B.) I just had the car aligned by that very service dept 2,100 miles ago. I find it hard to swallow that all 4 tires can go bad with such low mileage and the car can go out of alignment after a few thousand miles. I decided to not let them rip me off and picked up my car and refused their service proposal. I then took my car to another authorized Mercedes service company who told me that (A.) all 4 tires were good and were consistent with normal wear of 8,900 miles and didn't need replaced (B.) the rims were not bent (C.) and the car did not need alignment. I find the service dept's behavior to be immoral and borderline illegal. More
by Andy
Employees Worked With
Dustin Rogers
