Mercedes-Benz of Tampa

Great Experience Luis Garcia and James Berger took great care of me. They were knowledgeable, well-mannered and very helpful. I would definitely do business there agai Luis Garcia and James Berger took great care of me. They were knowledgeable, well-mannered and very helpful. I would definitely do business there again. More

Yet another flawless experience From ordering the car to delivery, the experience was flawless. Simon truly is the AMG expert in product knowledge, familiarity with the build/order From ordering the car to delivery, the experience was flawless. Simon truly is the AMG expert in product knowledge, familiarity with the build/order process, and the customer delivery experience. My new AMG arrived arrived exactly how Simon estimated. On time, perfect and without excuse. Mary was also very knowledgeable of the vehicle during delivery, and was kind enough to explain every inch of the car in detail, explain the differences of my previous MB and was a pleasure to deal with. Adil was great, provided some realistic purchasing advise that truly was in my best interest and avoided the hard sell commonly found elsewhere. I couldn't see myself going anywhere else to purchase a car after dealing with MBOT over the years. Joey Colarulo More

Outstanding dealership in the Tampabay area I brought my E350 in to have wheel work done and I was in and out in less than 10 min. Had a cool loner car ready they did not mind is was going to o I brought my E350 in to have wheel work done and I was in and out in less than 10 min. Had a cool loner car ready they did not mind is was going to out of town for 3 days. Pick up my car on time My service specialist Mr Green new not to have my car washed. he knew that I only have my car hand washed and I was out of there in less than 5 minutes. Now that's service! More

Putting the customer first Rick goes above and beyond making my service appointment a great experience. Always sets proper expectations and does what he says he's going to do. Rick goes above and beyond making my service appointment a great experience. Always sets proper expectations and does what he says he's going to do. More

2 Less than average service advisor Husband called for pricing on tires from Mercedes and decided to get brand not offered online and drop shipped. Once tires drop shipped to dealer our Husband called for pricing on tires from Mercedes and decided to get brand not offered online and drop shipped. Once tires drop shipped to dealer our "then" svc. advisor gave us a different pricing and was being rude on the phone with my husband. With this in mind, I called another advisor and explained the situation and he said "What did "1st advisor" say the price was?" - not a good answer. I said to him it didn't matter that I wanted a different pricing since it was inconsistent. Then this advisor very quickly blurbed out a bunch of numbers and that was it. Also, both advisors were not personable, consistent, nor looking for the best interest of the customer. After much uncertainty, I decided to contact the Svc. Mgr., Fernando Muniz, who was VERY concerned and a delight to speak to. He clearly was concerned, explained the costs, and assigned us a different Svc. Advisor, Rick Greene. Rick Greene was very professional, personable, and accommodating to our needs. He DOES put the customer first which is very refreshing! Thanks to Fernando and Rick we will continue business with this dealership. More

Pleasant experience, again. I have worked with Robert Weisgal in sales several times now, and it has always been such a pleasant experience. He has allowed me to take my time -- I have worked with Robert Weisgal in sales several times now, and it has always been such a pleasant experience. He has allowed me to take my time -- leave, come back, think -- and I never feel pressured to purchase. I would highly recommend asking for Robert when you visit Mercedes-Benz of Tampa. The management and financial staff were super nice to deal with also. In addition, whenever I have brought my Mercedes in for service, the service staff helps you quickly and painlessly. My other family members have BMWs, and their service area is poor in comparison. More

Courtesy and care My 3 year old vehicle was detailed for the first time since purchase. Everyone involved was great and the whole experience was first class. I definite My 3 year old vehicle was detailed for the first time since purchase. Everyone involved was great and the whole experience was first class. I definitely will return and will tell everyone about my service. SUV looks awesome . More

Excellent Service. As always, Mr. Dan Willing gave an excellent service to my car. Thank you Dan for always giving the best to my car!! Julia M. Martin (813)235-9438 As always, Mr. Dan Willing gave an excellent service to my car. Thank you Dan for always giving the best to my car!! Julia M. Martin (813)235-9438 More